Fitness Manager

Invited • Gilbert, AZ

1d

About The Position

The Fitness Manager assists with overseeing the daily operations of the fitness center and helps ensure members receive professional, high-quality, and safe health and fitness services. As the club’s functional fitness expert, this role helps develop innovative fitness programs and drive revenue from personal training, group classes, and other fitness-related services. The Fitness Manager supports staff supervision, member engagement, and a welcoming, high-energy environment. The role reports to the Fitness Director and may report to the General Manager when a Fitness Director is absent.

The position involves working with club leadership on strategic sales plans, revenue targets, fitness programs, staff performance, and member service. It also supports recruiting and hiring trainers, staff training and development, fitness-center upkeep, and compliance with company policies and operating standards. Employees may be assigned additional tasks to support club operations and are expected to maintain professionalism, safety, and ethical standards.

The schedule follows weekly attendance requirements and may include additional hours, weekends, or holidays as needed. Physical demands include frequent sitting, standing, walking, and driving; occasional exposure to temperature changes, dust, fumes, or gases; squatting, kneeling, reaching, grasping, twisting, and bending; and occasionally lifting, carrying, pushing, or pulling up to 100 pounds. The role uses fitness equipment, computers or tablets, fitness program charts or worksheets, and monitoring tools such as a stopwatch or timer.

Requirements

• At least 2 years of experience in a fitness-related role, such as personal trainer, group fitness instructor, or fitness coordinator.
• At least 1 year of supervisory experience in fitness operations.
• Current certification from ACSM, NASM, ACE, PTA Global, NFPT, ISSA, CSCS, or NSCA.

Nice To Haves

• Bachelor’s degree in a health-related field.
• Experience organizing and overseeing multiple fitness programs and activities simultaneously.
• Strong knowledge of developing and executing fitness programs, including personal training, group classes, and wellness initiatives.
• Demonstrated experience delivering excellent customer service in a fitness or health club environment.
• Ability to engage members, assess their fitness needs, and create a welcoming, supportive atmosphere.

Responsibilities

• Collaborate with the Sports Club Director or Fitness Director to develop and execute quarterly strategic sales plans.
• Meet or exceed quarterly and annual fitness revenue goals set by the company.
• Optimize sales volume and staff performance across fitness-related departments, and ensure accurate tracking of hours, FitStarts, and new clients on the Leaderboard.
• Assist with designing, implementing, and assessing fitness programs tailored to members’ needs and interests.
• Help lead and inspire the fitness team to meet or exceed budgeted sales targets.
• Support the recruitment, interviewing, and hiring of personal fitness and Pilates trainers.
• Ensure staff comply with corporate policies and procedures.
• Promote excellent customer service through staff training, incentive programs, and ongoing education.
• Maintain understanding of Invited Service Standards and ensure they are upheld through regular staff training and daily practice.
• Support the cleanliness, organization, and functionality of the fitness center, ensuring equipment is stocked and in working order.
• Promptly report equipment maintenance or repair needs to the appropriate supervisor.
• Help supervise daily fitness operations, including member service, communication, marketing, staffing, training, staff development, and supervision.
• Follow Invited’s standard operating procedures and guidelines for fitness staff management.
• Assist others and take on additional tasks assigned by management.
• Follow company, club, and department policies, procedures, and instructions; support and enforce policies ethically and with integrity.
• Maintain professionalism and a commitment to excellence when interacting with members, colleagues, and staff.
• Promote safe working practices, comply with safety guidelines, and encourage others to do the same.
• Maintain personal and professional growth and any certifications required for the role.
• Address and resolve challenges using available resources and collaborate with regional and corporate teams to support club operations.
• Collaborate and contribute to the club’s goals and overall team efficiency.

Benefits

• Medical, dental, and vision coverage for eligible full-time team members.
• Life insurance for eligible full-time team members.
• Short-term and long-term disability insurance for eligible full-time team members.
• 401(k) retirement savings plan for eligible full-time team members.
• Paid time off and leave programs for eligible full-time team members; time off required by applicable law is also provided for part-time team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed