Finance and Insurance (F&I) Manager

Mac Haik Enterprises•San Antonio, TX

About The Position

The Finance and Insurance (F&I) Manager executes the dealership’s finance and insurance contracting and product sales. The role is responsible for attaining daily, monthly, and annual unit sales objectives by generating additional revenue through the sale of finance and insurance products to customers. The manager guides customers through financing needs and options, sells relevant products, processes transactions and contracts, maintains lender relationships, and works toward product sales, gross profit, and penetration objectives. The role also supports customer satisfaction, regulatory compliance, protection of dealership assets and customer data, and adherence to dealership policies and ethical business practices.

Requirements

At least 5 years of auto dealership finance experience.
At least 2 years of auto dealership finance and insurance management experience.
Proven track record of F&I results, including PVR and product penetration.
Menu-selling experience.
Working knowledge of credit analysis and deal structuring.
Knowledge of Truth in Lending and federal and state F&I compliance requirements.
Ability to sell a minimum product quota according to dealership standards.
Bachelor's degree in Finance or a related field and/or equivalent experience.
Successful completion of pre-employment screening.
Authorization to work in the USA.
Valid driver's license and acceptable driving record.

Nice To Haves

Spanish/English bilingual ability.
Previous Ford experience.
Experience with RouteOne.
Experience with CDK Global or Darwin Automotive.
F&I certification, such as AFIP.

Responsibilities

Offer and sell finance and insurance products, including financing, special financing, extended warranties, and aftermarket products.
Attain monthly and annual budgeted product sales and gross profit objectives, taking action to meet or exceed department objectives.
Ensure customer satisfaction throughout the F&I process.
Follow dealership F&I policies and procedures established by the corporate office, as well as generally accepted industry principles.
Comply with local, state, and federal regulations.
Ensure controls are in place to monitor F&I practices and safeguard dealership assets and customer data.
Transition customers efficiently from sales to finance during the vehicle purchase process.
Determine customer financing needs through consultative analysis.
Present financing option quotes and products to enhance the customer's ownership experience.
Stay informed about product knowledge to recommend financing options and products effectively.
Establish and maintain key relationships with lenders.
Process finance transactions, lender approvals, and contracts in transit in a timely and efficient manner.
Achieve and maintain above-average F&I penetration rates for extended warranties, service contracts, and additional products.
Maintain a professional personal appearance.
Adhere to a consistent and reliable work schedule.
Demonstrate ethical business practices and integrity in all interactions to uphold the Mac Haik Automotive Group brand.
Perform duties and responsibilities safely.
Perform other duties as assigned.