Field Case Manager

Sedgwick•Virginia Beach, VA

12d•Hybrid

About The Position

Sedgwick’s Field Case Managers work face to face with injured workers and medical providers to facilitate recovery through advocacy, progressive medical treatment, and timely return to work. They act as liaisons and provide communication among all involved parties. The role covers Virginia Beach, Virginia, and candidates must live in that area to be considered. It requires frequent travel while maintaining a home-based office, with a blended work environment and opportunities for autonomy in daily work and location. The manager applies medical, clinical, or rehabilitation knowledge to help manage complex medical conditions, treatment planning, and recovery from illness or injury, and supports injured employees from client organizations. The position requires either preferred RN licensure, or a bachelor’s degree in a health or human services field and one of the specified certifications. A valid driver’s license and high-speed internet are required. Employment may be contingent on a job-related motor vehicle record check. The role involves mental demands including clear and conceptual thinking, sound judgment, troubleshooting, problem solving, analysis, discretion, stress management, handling multiple priorities, and meeting deadlines; physical demands include computer keyboarding and travel. Hearing, vision, and talking are also required.

Requirements

A bachelor’s degree in a health or human services field with one of the following certifications: CCM, CDMS, or CRC; RN licensure is preferred.
Valid driver’s license.
High-speed internet.
Must live in the Virginia Beach, Virginia area.
Ability to travel frequently.
Ability to meet the stated mental, physical, and auditory/visual demands of the role.

Nice To Haves

RN licensure.

Responsibilities

Serve as a patient advocate, supporting, guiding, and coordinating care for injured workers, families, and caregivers throughout the recovery process.
Assist injured workers in achieving recovery and autonomy through advocacy, communication, education, identification of service resources, and service facilitation.
Identify appropriate providers and facilities across the continuum of services.
Ensure available resources are used in a timely and cost-effective manner to obtain optimum value for the client and reimbursement source.
Facilitate progressive medical treatment and timely return to work while communicating among involved parties.