Field Case Manager
Sedgwick•Dallas, TX
•Hybrid
About The Position
The Field Case Manager works face to face with injured workers and medical providers to facilitate advocacy, progressive medical treatment, and timely return to work. The role serves as a liaison and provides communication among involved parties. Frequent travel is required, while the position maintains a home-based office and covers the Dallas, Texas region; candidates must live in the area. The role applies medical, clinical, or rehabilitation knowledge to support complex medical conditions, treatment planning, and recovery, while advocating for effective and efficient medical treatment in a blended work environment.
Requirements
- Bachelor’s degree in a health or human services field, with one of the following certifications: CCM, CDMS, or CRC.
- Valid driver’s license.
- High-speed internet access.
- Ability to travel as required.
- Ability to think clearly and conceptually, exercise judgment and discretion, troubleshoot, solve problems, analyze, manage work-related stress and multiple priorities, and meet deadlines.
- Computer keyboarding ability; hearing, vision, and talking abilities.
Nice To Haves
- RN licensure preferred.
Responsibilities
- Serve as a patient advocate, supporting, guiding, and coordinating care for injured workers, families, and caregivers throughout recovery.
- Help injured workers achieve recovery and autonomy through advocacy, communication, education, identification of service resources, and service facilitation.
- Identify appropriate providers and facilities across the continuum of services.
- Ensure available resources are used in a timely and cost-effective manner to obtain optimum value for the client and reimbursement source.
- Coordinate communication among injured workers, medical providers, and other involved parties to support treatment and timely return to work.
Benefits
- Three medical plans and two dental plans to choose from.
- Tuition reimbursement eligibility.
- 401(k) plan matching 50% of contributions up to the first 6% saved.
- Four weeks of PTO in the first full year.
- Ongoing learning and professional growth opportunities.
- Continuing education credits.
- Professional development opportunities.
- Team-building initiatives.
- Blended work environment.
- Supportive team environment and recognition of achievements.
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What This Job Offers
Job Type
Full-time
