Field Case Manager

Sedgwick • Virginia Beach, VA

14d • Hybrid

About The Position

The Field Case Manager works face to face with injured workers and medical providers to facilitate recovery through advocacy, progressive medical treatment, and timely return to work. The role acts as a liaison and provides communication among involved parties. Frequent travel is required, while the position maintains a home-based office and covers the Virginia Beach, Virginia area; candidates must live in that area to be considered.

The role applies medical, clinical, or rehabilitation knowledge to assist with complex medical conditions, treatment planning, and recovery from illness or injury. It offers a remote work environment with face-to-face interaction, flexibility, and autonomy while advocating for effective and efficient medical treatment. The position supports injured employees and works collaboratively to coordinate recovery and care.

Requirements

• A bachelor’s degree in a health or human services field is required if the candidate does not have RN licensure.
• One of the following certifications is required with the degree pathway: CCM, CDMS, or CRC.
• A valid driver’s license is required.
• High-speed internet is required.
• Candidates must live in the Virginia Beach, Virginia area.
• Employment may be contingent upon successful completion of a job-related motor vehicle record check.
• Ability to think clearly and conceptually, exercise excellent judgment and discretion, troubleshoot, solve problems, analyze information, handle work-related stress, manage multiple priorities, and meet deadlines.
• Ability to perform computer keyboarding and travel as required.
• Hearing, vision, and talking abilities are required.

Nice To Haves

• RN licensure is preferred.
• Medical, clinical, or rehabilitation knowledge and experience.

Responsibilities

• Serve as a patient advocate, supporting, guiding, and coordinating care for injured workers, families, and caregivers during recovery.
• Assist injured workers in achieving recovery and autonomy through advocacy, communication, education, identification of service resources, and service facilitation.
• Identify appropriate providers and facilities across the continuum of services.
• Ensure available resources are used in a timely and cost-effective manner to obtain optimum value for the client and reimbursement source.
• Facilitate progressive medical treatment and timely return to work.
• Provide communication and liaison support among injured workers, medical providers, and other involved parties.

Benefits

• Three medical plans and two dental plans to choose from.
• Tuition reimbursement eligibility.
• 401(k) plan with a 50% match on contributions up to the first 6% saved.
• Four weeks of PTO during the first full year.
• Vision insurance.
• Disability and life insurance.
• Employee assistance program.
• Flexible spending account or health savings account.
• Additional voluntary benefits.
• Professional development opportunities and continuing education credits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level