Field Case Manager
About The Position
Sedgwick’s Field Case Managers meet face to face with injured workers and medical providers to facilitate recovery through advocacy, progressive medical treatment, and timely return to work. They act as liaisons and provide communication among the parties involved. The role requires frequent travel throughout the Vancouver, Salem, Oregon-to-Cannon Beach area and surrounding cities; the employee must live in that area. The position maintains a home-based office and offers a blended work environment with flexibility and autonomy. The Field Case Manager uses medical, clinical, or rehabilitation knowledge to help manage complex medical conditions, treatment planning, and recovery from illness or injury, while advocating for effective and efficient treatment.
Requirements
- Bachelor’s degree in a health or human services field, or preferred RN licensure; candidates without RN licensure must have one of the listed certifications: CCM, CDMS, or CRC.
- Valid driver’s license.
- High-speed internet access.
- Must live in the Vancouver, Salem, Oregon-to-Cannon Beach area and surrounding cities.
- Ability to travel as required.
- Clear and conceptual thinking, sound judgment, troubleshooting, problem-solving, analysis, and discretion.
- Ability to handle work-related stress, manage multiple priorities simultaneously, and meet deadlines.
- Computer keyboarding ability.
- Hearing, vision, and talking abilities.
Nice To Haves
- RN licensure is preferred.
Responsibilities
- Serve as a patient advocate, supporting, guiding, and coordinating care for injured workers, families, and caregivers during recovery.
- Help injured workers achieve recovery and autonomy through advocacy, communication, education, identifying service resources, and facilitating services.
- Identify appropriate providers and facilities across the continuum of services.
- Ensure available resources are used in a timely and cost-effective manner to achieve optimum value for the client and reimbursement source.
- Communicate and liaise among injured workers, medical providers, and other involved parties.
Benefits
- Three medical plans and two dental plans to choose from.
- Tuition reimbursement eligibility.
- 401(k) plan matching 50% of contributions up to the first 6% saved.
- Four weeks of PTO in the first full year.
- Ongoing learning and professional growth opportunities.
- Professional development opportunities and continuing education credits.
- Team-building initiatives.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
