Field Case Manager

Sedgwick•Huntsville, AL
•Hybrid

About The Position

The Field Case Manager covers the Huntsville, Alabama region and must live in that area. The role works face to face with injured workers and medical providers to facilitate recovery through advocacy, progressive medical treatment, and timely return to work. The case manager serves as a liaison among the involved parties. Frequent travel is required, while the employee maintains a home-based office in a blended work environment. The role applies medical, clinical, or rehabilitation knowledge to help manage complex medical conditions, treatment planning, and recovery from illness or injury. It offers flexibility and autonomy while advocating for effective and efficient medical treatment for injured employees.

Requirements

  • Must live in the Huntsville, Alabama region.
  • A bachelor’s degree in a health or human services field is required with one of the following certifications: CCM, CDMS, or CRC.
  • A valid driver’s license is required.
  • High-speed internet is required.
  • Must be able to travel as required.
  • Must be able to meet deadlines, manage multiple priorities, handle work-related stress, and exercise judgment, problem-solving, analytical, troubleshooting, and discretion skills.

Nice To Haves

  • RN licensure preferred.

Responsibilities

  • Serve as a patient advocate, supporting, guiding, and coordinating care for injured workers, families, and caregivers throughout recovery.
  • Help injured workers achieve recovery and autonomy through advocacy, communication, education, identification of service resources, and facilitation of services.
  • Identify appropriate providers and facilities across the continuum of services.
  • Ensure available resources are used in a timely and cost-effective manner to obtain optimum value for the client and reimbursement source.
  • Communicate and liaise among injured workers, medical providers, and other involved parties to facilitate treatment and return to work.

Benefits

  • Three medical plans and two dental plans to choose from.
  • Tuition reimbursement eligibility.
  • 401(k) plan matching 50% of employee contributions up to the first 6% saved.
  • Four weeks of PTO during the first full year.
  • Ongoing learning and professional growth opportunities.
  • Continuing education credits.
  • Team-building initiatives.
  • Blended work environment.
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