Field Case Manager

Sedgwick•Lexington, KY
•Hybrid

About The Position

The Field Case Manager covers the Lexington, Kentucky region and must live in that area. The role works face to face with injured workers and medical providers to facilitate recovery through advocacy, progressive medical treatment, and timely return to work. The case manager serves as a liaison and communicates with all involved parties. Frequent travel is required, while the position maintains a home-based office. This role applies medical, clinical, or rehabilitation knowledge to assist with complex medical conditions, treatment planning, and recovery from illness or injury. It offers a remote work environment combined with in-person interaction, flexibility, and autonomy in daily work and location. The case manager advocates for effective and efficient medical treatment and supports Sedgwick’s Caring counts® mission.

Requirements

  • Must live in the Lexington, Kentucky area.
  • A bachelor’s degree in a health or human services field is required if the candidate does not have preferred RN licensure; candidates with a bachelor’s degree must hold one of the following certifications: CCM, CDMS, or CRC.
  • Valid driver’s license required.
  • High-speed internet required.
  • Ability to travel as required.
  • Clear and conceptual thinking, excellent judgment, troubleshooting, problem-solving, analysis, and discretion.
  • Ability to handle work-related stress and multiple priorities simultaneously, and meet deadlines.
  • Computer keyboarding ability; hearing, vision, and talking abilities.

Nice To Haves

  • RN licensure is preferred.

Responsibilities

  • Serve as a patient advocate, supporting, guiding, and coordinating care for injured workers, families, and caregivers through the recovery process.
  • Help injured workers achieve recovery and autonomy through advocacy, communication, education, identification of service resources, and service facilitation.
  • Identify appropriate providers and facilities across the continuum of services.
  • Ensure available resources are used in a timely and cost-effective manner to achieve optimum value for the client and reimbursement source.
  • Communicate and coordinate with injured workers, medical providers, and other involved parties.

Benefits

  • Three medical plans and two dental plans to choose from.
  • Tuition reimbursement eligibility.
  • 401(k) plan with a 50% match on contributions up to the first 6% saved.
  • Four weeks of PTO during the first full year.
  • Ongoing learning and professional growth opportunities.
  • Continuing education credits.
  • Professional development opportunities.
  • Team-building initiatives.
  • Blended work environment.
  • Supportive team environment and recognition of achievements.
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