Field Case Manager
About The Position
The Field Case Manager works face-to-face with injured workers and medical providers to facilitate recovery through advocacy, progressive medical treatment, and timely return to work. The role serves as a liaison among involved parties and supports injured employees as they navigate recovery. Frequent travel is required, while the position maintains a home-based office. The manager covers the Orlando, Florida region and must live in that area to be considered. The role applies medical, clinical, or rehabilitation knowledge to help manage complex medical conditions, treatment planning, and recovery from illness or injury. It offers a blended work environment, flexibility, and autonomy while advocating for effective and efficient medical treatment. Employment may be contingent on a job-related motor vehicle record check. Reasonable accommodations will be considered when applicable and appropriate.
Requirements
- Must live in the Orlando, Florida region.
- A bachelor’s degree in a health or human services field is required unless the candidate has RN licensure, which is preferred; candidates without RN licensure must have one of the following certifications: CCM, CDMS, or CRC.
- Valid driver’s license required.
- High-speed internet required.
- Ability to travel as required.
- Ability to think clearly and conceptually, exercise sound judgment and discretion, troubleshoot, solve problems, analyze information, handle work-related stress and multiple priorities, and meet deadlines.
- Ability to perform computer keyboarding and auditory, visual, and verbal tasks.
Nice To Haves
- RN licensure preferred.
- Medical, clinical, or rehabilitation knowledge and experience.
Responsibilities
- Serve as a patient advocate, supporting, guiding, and coordinating care for injured workers, families, and caregivers during recovery.
- Help injured workers achieve recovery and autonomy through advocacy, communication, education, identification of service resources, and service facilitation.
- Identify appropriate providers and facilities across the continuum of services.
- Ensure available resources are used in a timely and cost-effective manner to obtain optimum value for the client and reimbursement source.
- Communicate and liaise among injured workers, medical providers, and other involved parties to facilitate treatment and return to work.
Benefits
- Three medical plans and two dental plans to choose from.
- Tuition reimbursement eligibility.
- 401(k) plan matching 50% of contributions up to the first 6% saved.
- Four weeks of PTO in the first full year.
- Ongoing learning and professional growth opportunities.
- Continuing education credits.
- Team-building initiatives.
- Blended work environment.
- Supportive team environment and recognition of achievements.
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What This Job Offers
Job Type
Full-time
