Field Case Manager
About The Position
Sedgwick’s Field Case Manager works face to face with injured workers and medical providers to facilitate recovery through advocacy, progressive medical treatment, and timely return to work. The role acts as a liaison and provides communication among involved parties. The position covers the Dallas, Texas region, and candidates must live in that area. Frequent travel is required, while the employee maintains a home-based office. The role applies medical, clinical, or rehabilitation knowledge to support people with complex medical conditions and coordinate treatment and recovery. It offers a remote work environment with face-to-face interactions, flexibility, and autonomy in daily work, location, and career path.
Requirements
- A bachelor’s degree in a health or human services field is required unless the candidate has RN licensure.
- A valid driver’s license is required.
- High-speed internet is required.
- Must live in the Dallas, Texas region.
- Ability to travel as required.
- Clear and conceptual thinking, excellent judgment, troubleshooting, problem-solving, analysis, and discretion.
- Ability to handle work-related stress, manage multiple priorities simultaneously, and meet deadlines.
- Computer keyboarding ability, and hearing, vision, and talking abilities.
Nice To Haves
- RN licensure is preferred.
- For candidates without RN licensure, one of the following certifications is required: CCM, CDMS, or CRC.
Responsibilities
- Serve as a patient advocate, supporting, guiding, and coordinating care for injured workers, families, and caregivers during recovery.
- Help injured workers achieve recovery and autonomy through advocacy, communication, education, identification of service resources, and service facilitation.
- Identify appropriate providers and facilities across the continuum of services.
- Ensure available resources are used in a timely and cost-effective manner to obtain optimum value for the client and reimbursement source.
- Facilitate progressive medical treatment and timely return to work.
- Act as a liaison and provide communication between all involved parties.
Benefits
- Three medical plans and two dental plans to choose from.
- Tuition reimbursement eligibility.
- 401(k) plan matching 50% of contributions up to the first 6% saved.
- Four weeks of PTO during the first full year.
- Ongoing learning and professional growth opportunities.
- Continuing education credits.
- Professional development opportunities.
- Team-building initiatives.
- Blended work environment.
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What This Job Offers
Job Type
Full-time
