Field Case Manager
Sedgwick•Hendersonville, TN
•Hybrid
About The Position
The Field Case Manager covers the Nashville, Tennessee region and must live in the area. The role works face to face with injured workers and medical providers to facilitate recovery through advocacy, progressive medical treatment, and timely return to work. The manager serves as a liaison among involved parties and coordinates communication. Frequent travel is required, with a home-based office. The position combines remote work with in-person interactions and offers flexibility and autonomy while supporting injured employees and helping manage complex medical conditions, treatment planning, and recovery.
Requirements
- A bachelor’s degree in a health or human services field is required unless the candidate has RN licensure, which is preferred; candidates without RN licensure must have one of the following certifications: CCM, CDMS, or CRC.
- Valid driver’s license required.
- High-speed internet required.
- Must live in the Nashville, Tennessee area.
- Ability to travel frequently as required.
- Ability to think clearly and conceptually and exercise sound judgment, troubleshooting, problem-solving, analysis, and discretion.
- Ability to handle work-related stress and multiple priorities simultaneously, and meet deadlines.
- Ability to perform computer keyboarding.
- Hearing, vision, and talking abilities.
Nice To Haves
- RN licensure preferred.
Responsibilities
- Serve as a patient advocate, supporting, guiding, and coordinating care for injured workers, families, and caregivers during recovery.
- Help injured workers achieve recovery and autonomy through advocacy, communication, education, identification of service resources, and service facilitation.
- Identify appropriate providers and facilities across the continuum of services.
- Ensure available resources are used in a timely and cost-effective manner to obtain optimum value for the client and reimbursement source.
- Facilitate progressive medical treatment and timely return to work.
- Act as a liaison and provide communication among all involved parties.
Benefits
- Three medical plans and two dental plans to choose from.
- Tuition reimbursement eligibility.
- 401(k) plan matching 50% of contributions up to the first 6% saved.
- Four weeks of PTO in the first full year.
- Ongoing learning and professional growth opportunities.
- Continuing education credits.
- Team-building initiatives.
- A blended work environment.
- A supportive team environment and recognition of achievements.
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What This Job Offers
Job Type
Full-time
