Field Case Manager

Sedgwick•Florence, SC
•Hybrid

About The Position

Sedgwick’s Field Case Manager works face to face with injured workers and medical providers to facilitate recovery through advocacy, progressive medical treatment, and timely return to work. The manager serves as a liaison and communicates with all involved parties while supporting injured workers as they navigate medical care and recovery. The role covers the Florence, South Carolina region; candidates must live in that area. Frequent travel is required, and the position maintains a home-based office. The role offers a blended work environment, flexibility and autonomy, and opportunities for learning and professional growth.

Requirements

  • Bachelor’s degree in a health or human services field, with one of the following certifications: CCM, CDMS, or CRC.
  • Valid driver’s license.
  • High-speed internet access.
  • Must live in the Florence, South Carolina region.
  • Ability to travel as required.
  • Mental abilities include clear and conceptual thinking, sound judgment, troubleshooting, problem solving, analysis, discretion, handling work-related stress and multiple priorities, and meeting deadlines.
  • Ability to perform computer keyboarding; hearing, vision, and talking abilities.

Nice To Haves

  • RN licensure is preferred.

Responsibilities

  • Serve as a patient advocate, supporting, guiding, and coordinating care for injured workers, families, and caregivers during recovery.
  • Help injured workers achieve recovery and autonomy through advocacy, communication, education, identification of service resources, and service facilitation.
  • Identify appropriate providers and facilities across the continuum of services.
  • Ensure available resources are used in a timely and cost-effective manner to obtain optimum value for the client and reimbursement source.
  • Facilitate progressive medical treatment and timely return to work.
  • Communicate and act as a liaison among all involved parties.

Benefits

  • Three medical plans and two dental plans to choose from.
  • Tuition reimbursement eligibility.
  • 401(k) plan with a 50% match on contributions up to the first 6% saved.
  • Four weeks of PTO in the first full year.
  • Ongoing learning and professional growth opportunities.
  • Continuing education credits.
  • Team-building initiatives.
  • A blended work environment.
  • Supportive team environment and recognition of achievements.
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