Automotive F&I Manager

Ken Garff•Mission Hills, CA

About The Position

Hamer Toyota, a Ken Garff Automotive Dealership, is seeking an F&I Manager who aligns with the company’s core values of respect, intelligence, greatness, honesty, and teamwork. The F&I Manager provides exceptional customer service and appropriate financing and insurance options to finalize vehicle purchases. The role also builds and maintains positive relationships with lending sources to expand options available to customers. The position manages finance and insurance production, forecasting, deal paperwork, collections, and cash flow in accordance with company standards and guidelines. Ken Garff emphasizes listening, building trust, fostering relationships, and treating employees and customers well. The company is an Equal Opportunity Employer.

Requirements

  • Previous experience in a dealership F&I department, selling financial services, or auto sales.
  • High school diploma or equivalent required.
  • Friendly and cooperative approach, with the ability to connect quickly with customers.
  • Excellent communication and negotiation skills, and the ability to deal creatively, logically, and empathetically with customers and coworkers.
  • Detail-oriented, with a preference for high quality and technical expertise.
  • Must be able to provide references upon request.

Nice To Haves

  • College degree preferred.

Responsibilities

  • Treat every customer in a friendly, professional manner regardless of their financing or purchasing decision or credit ability.
  • Manage reserve income, F&I product penetration and income, and per-vehicle retail (PVR) averages in accordance with company standards.
  • Set up monthly forecasting with the sales department and use forecasts to establish and meet monthly objectives.
  • Submit finance-deal paperwork to finance sources and obtain approval; complete the paperwork for each car deal in a timely manner and submit it to the accounting office.
  • Collect and safeguard all money and fees required in transactions.
  • Assist the dealership with managing deals and cash flow in accordance with company Contracts-In-Transit (CIT) guidelines.
  • Establish and maintain positive working relationships with lending sources.

Benefits

  • Competitive compensation package.
  • 401(k) with company match.
  • Average yearly compensation of $100,000–$200,000, including commissions, bonuses, and incentives.
  • Wellness Time Off, holidays, and a Personal Purpose Day.
  • Medical, dental, vision, disability, AD&D, and life insurance.
  • Flexible Spending Account and Health Savings Account.
  • Employee Assistance Program (EAP), Wellness Plan, mental health support, and Diabetes Management Program.
  • Parental Leave Stipend.
  • Year-end bonus program for all employees (Garff Giveback).
  • Employee discounts on vehicle purchases, parts, service, and more.
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