Automotive Finance & Insurance (F&I) Manager

Honda of Roanoke Rapids•Roanoke Rapids, NC

About The Position

Krause Auto Group is seeking a customer-focused, results-oriented Finance & Insurance (F&I) Manager to structure deals, maximize dealership profitability, ensure compliance, and provide an exceptional customer experience throughout the vehicle purchase process. The role involves arranging financing, presenting finance and protection products, negotiating terms with lenders, preparing accurate documentation, monitoring contract funding, and working with sales, accounting, and lender partners. The F&I Manager also helps improve dealership processes and performance while maintaining a transparent, customer-first approach. Krause Auto Group is a family-owned and operated organization with more than 30 years of automotive industry experience and dealerships across four states. The company describes a supportive culture that values employee development, promotes from within, and offers opportunities to work with premier automotive brands.

Requirements

  • Strong knowledge of automotive finance and insurance procedures.
  • Proven ability to structure deals for maximum profitability.
  • Exceptional negotiation and presentation skills.
  • Strong analytical and problem-solving abilities.
  • Excellent verbal and written communication skills.
  • Professional appearance and a customer-first mindset.
  • High level of integrity and attention to detail.
  • Desire for continuous learning and improvement.
  • Knowledge of title laws and vehicle registration processes.
  • Experience working with lenders and securing approvals.
  • Ability to maintain compliance with applicable regulations.
  • Valid driver's license with an acceptable driving record.

Nice To Haves

  • Previous automotive F&I experience preferred.
  • College degree preferred, or equivalent experience.

Responsibilities

  • Assist customers in securing financing options suited to their needs and budget.
  • Present finance, warranty, and protection products to customers.
  • Structure deals to maximize profitability while maintaining customer satisfaction.
  • Submit deals to lenders for approval and make sound credit decisions.
  • Negotiate financing terms and secure approvals through lender relationships.
  • Desk and close deals in accordance with dealership processes.
  • Ensure deals comply with federal, state, and local regulations and dealership finance procedures.
  • Prepare contracts, disclosures, delivery paperwork, and title and registration documentation accurately.
  • Maintain required certifications and ongoing training.
  • Ensure timely funding of contracts and monitor outstanding funding issues.
  • Audit post-sale deals for accuracy and opportunities for improvement.
  • Work with sales, accounting, and lender partners to resolve funding concerns.
  • Analyze performance metrics and implement practices to improve profitability and efficiency.
  • Provide a professional, transparent, customer-focused finance experience.
  • Build customer trust through product knowledge and effective communication.
  • Educate customers on financing options and protection products.
  • Help deliver an exceptional dealership experience from purchase through delivery.

Benefits

  • 401(k) with company match.
  • Dental and vision insurance available.
  • Paid vacation, PTO, and holidays.
  • Career advancement opportunities and promotion from within.
  • Employee discounts on vehicles, parts, and service.
  • Long-term career stability.
  • Opportunity to work with premier automotive brands.
  • Supportive leadership and team environment.
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