Automotive Finance & Insurance (F&I) Manager

Angela Krause Ford•Alpharetta, GA

About The Position

Krause Auto Group is seeking a driven, customer-focused, results-oriented Finance & Insurance Manager to join its dealership team. The role structures deals, maximizes profitability, ensures regulatory compliance, and delivers an outstanding customer experience throughout the vehicle purchase process. The F&I Manager helps customers secure suitable financing, presents finance and protection products, submits deals to lenders, negotiates financing terms, and makes sound credit decisions. The position is also responsible for accurate deal documentation, compliance with federal, state, and local regulations, timely contract funding, and ongoing process improvement. The F&I Manager works with sales, accounting, customers, and lender partners to support an efficient and transparent purchase-to-delivery experience. Krause Auto Group describes itself as a family-owned and operated organization with more than 30 years of automotive history and operations across four states. It offers opportunities to work with premier automotive brands and promotes employee development and advancement from within. The company states that it is an equal opportunity employer committed to a respectful, supportive, and empowering workplace.

Requirements

Strong knowledge of automotive finance and insurance procedures.
Proven ability to structure deals for maximum profitability.
Exceptional negotiation and presentation skills.
Strong analytical and problem-solving abilities.
Excellent verbal and written communication skills.
Professional appearance and customer-first mindset.
High level of integrity and attention to detail.
Desire for continuous learning and improvement.
Knowledge of title laws and vehicle registration processes.
Experience working with lenders and securing approvals.
Ability to maintain compliance with all applicable regulations.
Valid driver's license with an acceptable driving record.

Nice To Haves

Previous automotive F&I experience is preferred.
A college degree is preferred, or equivalent experience.

Responsibilities

Assist customers in securing financing options that meet their needs and budget.
Present finance, warranty, and protection products to enhance the ownership experience.
Structure deals to maximize profitability while maintaining customer satisfaction.
Submit deals to lenders for approval and make sound credit decisions.
Negotiate financing terms and secure approvals through lender relationships.
Desk and close deals accurately in accordance with dealership processes.
Ensure deals comply with federal, state, and local regulations.
Maintain proficiency in dealership finance procedures and compliance standards.
Prepare contracts, disclosures, and delivery paperwork accurately.
Ensure proper completion of title and registration documentation.
Maintain required certifications and complete ongoing training.
Ensure timely funding of contracts and monitor outstanding funding issues.
Audit deals after sale to confirm accuracy and identify improvement opportunities.
Work with sales, accounting, and lender partners to resolve funding concerns.
Analyze performance metrics and implement best practices to improve profitability and efficiency.
Deliver a professional, transparent, customer-focused finance experience.
Build customer trust through product knowledge and effective communication.
Educate customers on financing options and protection products.
Help create an exceptional dealership experience from purchase through delivery.