F&I Manager

Lithia & DrivewayDallas, TX
Onsite

About The Position

The F&I Manager at Sport City Toyota is responsible for presenting protection packages to customers, securing financing through lender relationships, and accurately processing all transaction paperwork. This role involves submitting deals electronically, entering data into dealer systems, and tracking receivables to ensure timely funding. The F&I Manager also collaborates with the sales team to ensure smooth transactions and customer satisfaction, and follows up with customers regarding purchased products. Additionally, they assist the sales team during peak times and are required to obtain necessary licensing within 90 days of hire.

Requirements

  • Previous automotive F&I experience
  • Strong attention to detail
  • Sense of urgency
  • Excellent communication
  • Typing – ability to type efficiently to enter accurate information into tracking system
  • Mathematics – ability to solve basic math calculations.
  • Basic computer skills
  • Acceptable driving record and a valid driver's license in your state of residence
  • High School graduate or equivalent, 18 years or older required.

Responsibilities

  • Greet customers in a friendly and professional manner.
  • Help customers choose protection packages for their vehicle by presenting all products and their benefits.
  • Ensure financing for customers by building professional relationships with lenders and working with them to get the best financing available for our customers.
  • Submit deals to bank electronically using appropriate dealer system.
  • Enter transactions accurately into ADP and bank approval systems.
  • Process all transaction paperwork and ensure it is accurate and meets the needs of the Office, state specific DMV and lender requirements.
  • Track deal receivables and follow-up on outstanding items to ensure collection of all money and bank stipulations for contract funding.
  • Participate in store meetings including Sales Receivables, Save-a-Deal and Store Manager meetings.
  • Interact with sales team and sales managers to ensure transactions are completed accurately and to the customer's satisfaction.
  • Follow-up with customers as courtesy reminder for purchased products requiring customer action (ex. Protective coating applied).
  • Assist Sales Team with customer engagement in the sales department during peak traffic times.
  • Obtain all appropriate licensing within 90 days from date of hire.

Benefits

  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs
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