F&I Manager

Lithia & Driveway•Grapevine, TX
•Onsite

About The Position

Grapevine Honda is seeking a motivated Finance & Insurance (F&I) Manager to support customers through the vehicle financing process and deliver a positive customer experience. This is an onsite position at the Grapevine Honda dealership and reports to the Lead F&I Manager. The position averages approximately 55 hours per week, with average pay listed as $100,00-$250,000. The F&I Manager presents vehicle protection products and financing options, works with lenders to secure financing, submits deals electronically, enters transactions into ADP and bank approval systems, and processes accurate transaction paperwork. The role also tracks deal receivables and funding requirements, participates in store meetings, coordinates with sales staff and managers, follows up with customers about purchased products, and assists the sales team during peak traffic periods. Grapevine Honda is part of Lithia & Driveway, which describes its customer experience as simple, transparent, and convenient across the vehicle-ownership lifecycle. The company highlights career growth, ongoing training, advancement opportunities, a collaborative environment, and a new facility with an air-conditioned shop.

Requirements

  • At least 2 years of professional work-setting or company experience.
  • Ability to solve basic mathematical calculations.
  • Acceptable driving record.
  • Valid driver's license in the state of residence.
  • High school graduate or equivalent.
  • Must be 18 years or older.

Responsibilities

  • Support customers through the finance process.
  • Help customers choose vehicle protection packages by presenting products and their benefits.
  • Secure financing by building professional relationships with lenders and working to obtain suitable financing for customers.
  • Submit deals electronically to banks using the appropriate dealer system.
  • Enter transactions into ADP and bank approval systems.
  • Process transaction paperwork accurately and ensure it meets office, state-specific DMV, and lender requirements.
  • Track deal receivables and follow up on outstanding items to ensure collection of funds and bank stipulations for contract funding.
  • Participate in store meetings, including Sales Receivables, Save-a-Deal, and Store Manager meetings.
  • Work with the sales team and sales managers to complete transactions to the customer's satisfaction.
  • Follow up with customers as a courtesy reminder about purchased products requiring customer action.
  • Assist the sales team with customer engagement in the sales department during peak traffic times.

Benefits

  • Medical, dental, and vision plans.
  • Paid holidays and PTO.
  • Short- and long-term disability.
  • Paid life insurance.
  • 401(k) retirement plan.
  • Employee stock purchase plan.
  • Lithia Learning Center.
  • Vehicle purchase discounts.
  • Wellness programs.
  • Competitive pay.
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