F&I Manager

Lithia & Driveway•Ferndale, MI

About The Position

The F&I Manager helps customers select vehicle protection packages and secures financing by working with lenders to find suitable financing options. The role processes and submits transactions electronically, maintains accurate paperwork that meets office, state DMV, and lender requirements, and tracks receivables and funding stipulations. The F&I Manager collaborates with sales staff and managers to complete transactions to customers’ satisfaction, follows up with customers about products requiring action, and assists with customer engagement in the sales department during peak traffic. Appropriate licensing must be obtained within 90 days of hire. This position has a performance-based commission plan with bonuses. It requires open availability for a flexible schedule, including evenings, weekends, and holidays. Applicants must be high school graduates or equivalent and at least 18 years old. Reasonable accommodations may be made to enable individuals to perform the essential functions.

Requirements

1–3 years of automotive dealership finance experience.
Prior automotive sales closer experience.
Strong relationships with lenders.
Team-oriented approach focused on exceptional customer service.
Ability to set and achieve targeted goals.
Excellent organizational skills and interpersonal communication skills, with working knowledge of computers.
Acceptable driving record and a valid driver's license in the state of residence.
High school graduate or equivalent.
At least 18 years old.

Nice To Haves

CDK experience preferred.

Responsibilities

Present vehicle protection products and explain their benefits to customers.
Secure customer financing by maintaining professional relationships with lenders and working to obtain suitable financing.
Submit deals electronically to banks using the appropriate dealer system.
Enter transactions into ADP and bank approval systems.
Process transaction paperwork accurately and in accordance with office, state-specific DMV, and lender requirements.
Track deal receivables and follow up on outstanding items to collect funds and satisfy bank stipulations for contract funding.
Participate in Sales Receivables, Save-a-Deal, and Store Manager meetings.
Work with the sales team and sales managers to complete transactions to customers’ satisfaction.
Follow up with customers about purchased products that require customer action.
Assist the sales team with customer engagement during peak traffic times.
Obtain all appropriate licensing within 90 days of hire.