F&I Manager

Lithia & Driveway•Twin Falls, ID

About The Position

The F&I Manager helps customers select vehicle protection products and secures financing by working with lenders to identify suitable financing options. The role submits deals electronically, enters transactions into ADP and bank approval systems, and processes accurate paperwork that meets office, state DMV, and lender requirements. The F&I Manager tracks receivables and follows up on outstanding items needed for collections and contract funding. The position works closely with customers, lenders, the sales team, sales managers, and store leadership to complete transactions accurately and to the customer's satisfaction. The F&I Manager also participates in store meetings, assists the sales team with customer engagement during peak traffic, and obtains required licensing within 90 days of hire. The role reports to the General Manager. The employer describes a high-performance culture with opportunities for advancement and leadership development. A comprehensive benefits package is offered to support employees and their families.

Requirements

  • At least 2 years of dealership F&I Manager experience.
  • Acceptable driving record.
  • Valid driver's license in the state of residence.
  • High school graduate or equivalent.
  • At least 18 years old.

Responsibilities

  • Greet customers in a friendly and professional manner.
  • Present vehicle protection products and explain their benefits to help customers choose protection packages.
  • Arrange customer financing by building professional relationships with lenders and working to obtain suitable financing.
  • Submit deals electronically to banks using the appropriate dealer system.
  • Enter transactions into ADP and bank approval systems.
  • Process transaction paperwork accurately and ensure it meets office, state DMV, and lender requirements.
  • Track deal receivables and follow up on outstanding items to collect funds and satisfy bank stipulations for contract funding.
  • Participate in Sales Receivables, Save-a-Deal, and Store Manager meetings.
  • Coordinate with the sales team and sales managers to complete transactions accurately and to customers' satisfaction.
  • Follow up with customers regarding purchased products that require customer action.
  • Assist the Sales Team with customer engagement in the sales department during peak traffic times.
  • Obtain all appropriate licensing within 90 days of hire.

Benefits

  • Competitive pay
  • Medical, dental, and vision plans
  • Paid holidays and PTO
  • Short- and long-term disability
  • Paid life insurance
  • 401(k) retirement plan
  • Employee stock purchase plan
  • Lithia Learning Center
  • Vehicle purchase discounts
  • Wellness programs
  • Advancement opportunities across a national network
  • Leadership development and training through internal learning programs
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