F&I Manager

Lithia & Driveway•Farmington Hills, MI

2d•Onsite

About The Position

The F&I Manager helps customers select vehicle protection products and secures financing by developing professional relationships with lenders and seeking suitable financing options. The role submits deals electronically, enters transactions into ADP and bank approval systems, and processes accurate transaction paperwork that satisfies office, state DMV, and lender requirements. The F&I Manager tracks deal receivables and follows up on outstanding items and bank stipulations needed to fund contracts. The position works with the sales team and managers to complete transactions to customers’ satisfaction, participates in store meetings, follows up with customers about products requiring customer action, and assists with customer engagement in the sales department during peak traffic. Appropriate licensing must be obtained within 90 days of hire.

Requirements

1–3 years of automotive dealership finance experience.
Prior automotive sales closer experience.
Strong relationships with lenders.
Team-oriented approach focused on exceptional customer service.
Drive and ability to set and achieve targeted goals.
Excellent organizational skills and interpersonal communication, with working knowledge of computers.
Acceptable driving record and a valid driver’s license in the state of residence.
High school graduate or equivalent.
At least 18 years of age.

Nice To Haves

CDK experience preferred.

Responsibilities

Present vehicle protection products and explain their benefits to help customers choose protection packages.
Arrange customer financing by building professional relationships with lenders and working to obtain suitable financing.
Submit deals electronically to banks using the appropriate dealer system.
Enter transactions into ADP and bank approval systems.
Process transaction paperwork accurately and ensure it meets office, state-specific DMV, and lender requirements.
Track deal receivables and follow up on outstanding items to ensure collection of money and fulfillment of bank stipulations for contract funding.
Participate in store meetings, including Sales Receivables, Save-a-Deal, and Store Manager meetings.
Work with the sales team and sales managers to complete transactions to customers’ satisfaction.
Follow up with customers as a courtesy reminder about purchased products requiring customer action.
Assist the Sales Team with customer engagement in the sales department during peak traffic times.
Obtain all appropriate licensing within 90 days from the date of hire.