F&I Manager

Lithia & Driveway • Farmington Hills, MI

1d

About The Position

The F&I Manager helps customers select vehicle protection products and secure financing by working with lenders and the dealership sales team. The role includes electronically submitting deals, entering transactions into ADP and bank approval systems, processing accurate transaction paperwork, and tracking receivables and outstanding funding requirements. The F&I Manager also participates in store meetings, supports customer engagement during peak sales periods, follows up with customers when purchased products require action, and obtains the appropriate licensing within 90 days of hire. The position requires open availability for a flexible schedule that includes evenings, weekends, and holidays.

Requirements

• 1–3 years of automotive dealership finance experience.
• Prior automotive sales closer experience.
• Strong relationships with lenders.
• Team-oriented approach focused on exceptional customer service.
• Ability to set and achieve targeted goals.
• Excellent organizational skills and interpersonal communication skills.
• Working knowledge of computers.
• Acceptable driving record and a valid driver's license in the state of residence.
• High school graduate or equivalent.
• Must be 18 years or older.
• Open availability for a flexible schedule, including evenings, weekends, and holidays.

Nice To Haves

• CDK experience preferred.

Responsibilities

• Present vehicle protection products and explain their benefits to customers.
• Arrange customer financing by developing professional relationships with lenders and seeking suitable financing options.
• Submit deals electronically using the appropriate dealer system.
• Enter transactions into ADP and bank approval systems.
• Process transaction paperwork accurately and in accordance with office, state DMV, and lender requirements.
• Track deal receivables and follow up on outstanding items to ensure collection of funds and fulfillment of bank stipulations for contract funding.
• Participate in Sales Receivables, Save-a-Deal, and Store Manager meetings.
• Work with the sales team and sales managers to complete transactions to customers’ satisfaction.
• Follow up with customers about purchased products that require customer action.
• Assist the Sales Team with customer engagement in the sales department during peak traffic periods.
• Obtain all appropriate licensing within 90 days of hire.

Benefits

• Competitive pay with performance-based commission plan and bonuses
• Medical, dental, and vision plans
• Paid holidays and PTO
• Short- and long-term disability
• Paid life insurance
• 401(k) retirement plan
• Employee stock purchase plan
• Lithia Learning Center
• Vehicle purchase discounts
• Wellness programs
• Leadership development and training through internal learning programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED