F&I Manager

Lithia & Driveway • Ferndale, MI

1d • Onsite

About The Position

The F&I Manager helps customers select vehicle protection products and secures financing by working with lenders to obtain suitable financing. The role processes deals and transaction paperwork, tracks receivables and funding requirements, and works with sales staff to complete transactions to customers’ satisfaction. It also involves participating in store meetings and assisting with customer engagement during peak sales periods. The position requires open availability for a flexible schedule, including evenings, weekends, and holidays. Appropriate licensing must be obtained within 90 days of hire.

Requirements

• 1–3 years of automotive dealership finance experience.
• Prior automotive sales closer experience.
• Strong relationships with lenders.
• Team-oriented approach focused on exceptional customer service.
• Ability to set and achieve targeted goals.
• Excellent organizational skills and interpersonal communication skills, with working knowledge of computers.
• Acceptable driving record and valid driver’s license in the state of residence.
• High school graduate or equivalent.
• At least 18 years old.
• Open availability for a flexible schedule, including evenings, weekends, and holidays.

Nice To Haves

• CDK experience.

Responsibilities

• Present vehicle protection products and explain their benefits to customers.
• Secure customer financing by building professional relationships with lenders and working to obtain appropriate financing.
• Submit deals electronically to banks using the appropriate dealer system.
• Enter transactions into ADP and bank approval systems.
• Process transaction paperwork accurately and in accordance with office, state DMV, and lender requirements.
• Track deal receivables and follow up on outstanding items to collect funds and satisfy bank stipulations for contract funding.
• Participate in Sales Receivables, Save-a-Deal, and Store Manager meetings.
• Work with sales team members and sales managers to complete transactions to customers’ satisfaction.
• Follow up with customers about purchased products that require customer action.
• Assist the Sales Team with customer engagement in the sales department during peak traffic periods.
• Obtain all appropriate licensing within 90 days of hire.

Benefits

• Competitive pay
• Medical, dental, and vision plans
• Paid holidays and PTO
• Short- and long-term disability
• Paid life insurance
• 401(k) retirement plan
• Employee stock purchase plan
• Lithia Learning Center
• Vehicle purchase discounts
• Wellness programs
• Leadership development and training through internal learning programs
• Opportunities for advancement across a national network

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED