F&I Manager

Lithia & Driveway•Farmington Hills, MI

89d

About The Position

The F&I Manager helps customers choose vehicle protection packages and secures financing by building professional relationships with lenders. The role submits deals electronically, enters transactions into ADP and bank approval systems, and processes accurate transaction paperwork that meets office, state DMV, and lender requirements. The manager tracks receivables, follows up on outstanding items needed to collect funds and satisfy bank stipulations, and works with the sales team and managers to complete transactions to customers’ satisfaction. The role also participates in store meetings, follows up with customers about purchased products requiring action, and assists with customer engagement during peak sales periods. Appropriate licensing must be obtained within 90 days of hire. The position offers performance-based commission with bonuses; actual compensation depends on factors including skills, experience, job-related knowledge, and location. The employer describes advancement opportunities across its national network, leadership development and training, and a culture that recognizes results. The role requires open availability for a flexible schedule, including evenings, weekends, and holidays. Applicants must be high school graduates or equivalent and at least 18 years old. The workplace is drug-free, and reasonable accommodations may be made to enable individuals to perform essential functions.

Requirements

At least 3 years of automotive dealership finance experience.
Prior automotive sales closer experience.
Strong relationships with lenders.
Team-oriented approach focused on exceptional customer service.
Ability to set and achieve targeted goals.
Excellent organizational skills and interpersonal communication skills, with working knowledge of computers.
Valid driver's license in the applicant's state of residence and an acceptable driving record.
High school graduate or equivalent.
At least 18 years of age.
Open availability for a flexible schedule, including evenings, weekends, and holidays.

Nice To Haves

CDK experience preferred.

Responsibilities

Present vehicle protection products and explain their benefits to customers.
Secure financing for customers by working with lenders to identify available financing.
Submit deals electronically to banks using the appropriate dealer system.
Enter transactions into ADP and bank approval systems.
Process transaction paperwork accurately and ensure it meets office, state DMV, and lender requirements.
Track deal receivables and follow up on outstanding items to collect funds and meet bank contract-funding stipulations.
Participate in Sales Receivables, Save-a-Deal, and Store Manager meetings.
Work with the sales team and sales managers to complete transactions to the customer’s satisfaction.
Contact customers with courtesy reminders about purchased products that require customer action.
Assist the Sales Team with customer engagement in the sales department during peak traffic times.
Obtain all appropriate licensing within 90 days of hire.