F&B Attendant

OC Sports & Entertainment•Anaheim, CA

About The Position

F&B Attendants work in the Honda Center Food and Beverage Department, providing guests with a timely, efficient, and welcoming food and beverage service experience. The part-time position is event-based, with hours that fluctuate according to the arena event schedule. The starting hourly rate is $19.00. The role includes taking and expediting orders, operating point-of-sale systems, preparing food items, setting up and breaking down stations, stocking products, and maintaining inventory, equipment, sanitation, and food safety. Attendants are expected to understand responsible alcohol service, work collaboratively with team members, assist guests with arena navigation, and support other Food & Beverage departments as needed. Anaheim Arena Management, LLC is committed to equal employment opportunity and a respectful environment. The company values diversity and inclusion and seeks to recruit, develop, and retain talented people from diverse candidate pools.

Requirements

  • Must be at least 18 years of age.
  • Previous customer service and cash handling experience is a plus.
  • Ability to work in a fast-paced, evolving environment focused on guest satisfaction.
  • Ability to work well with others and establish and maintain effective relationships with coworkers and supervisors.
  • Ability to multitask.
  • Strong attention to detail and customer service skills.
  • Strong organization and prioritization skills.
  • Ability to work in an environment with fluctuating temperatures.
  • Ability to meet physical requirements, including bending or lifting up to 50 pounds and standing and/or walking for extended periods.
  • Flexible schedule and ability to work nights, weekends, and holidays as required.
  • Education: Less than high school.
  • Experience required: 0–1 year.

Nice To Haves

  • Previous customer service and cash handling experience.

Responsibilities

  • Greet guests in a warm and welcoming manner.
  • Assist guests accurately with the POS system at concession stands throughout the building.
  • Expedite guest food orders in a timely manner at concession stands or portables.
  • Stock products and set up condiment stations, cashier and POS stations, and display baskets.
  • Complete station setup and breakdown responsibilities.
  • Practice proper product control and handling of inventory and equipment.
  • Partner with team members to ensure food and beverage quality.
  • Assist in preparing food items.
  • Check concessions equipment to ensure proper use.
  • Understand and execute responsible alcohol service.
  • Maintain proper sanitation and food safety.
  • Know how to navigate the arena and assist guests with navigation.
  • Support other Food & Beverage departments as needed.
  • Perform other tasks assigned by supervisors or managers.
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