F&B Attendant

Anaheim Ducks Hockey Club•Anaheim, CA
•Onsite

About The Position

F&B Attendants work in Honda Center’s Food and Beverage Department, providing guests with a timely and efficient food and beverage ordering experience. This is a part-time, event-based position, and hours fluctuate according to the arena’s event schedule. Attendants may work at concession stands or portables throughout the building and support other Food & Beverage departments as needed.

Requirements

  • Must be at least 18 years of age.
  • Ability to work in a fast-paced, evolving environment focused on guest satisfaction.
  • Works well with others and can establish and maintain effective relationships with coworkers and supervisors.
  • Ability to multitask.
  • Strong attention to detail and demonstrated customer service skills.
  • Strong organization and prioritization skills.
  • Ability to work in an environment with fluctuating temperatures.
  • Ability to meet the physical requirements of the position, including bending or lifting up to 50 pounds and standing or walking for extended periods.
  • Flexible schedule and ability to work nights, weekends, and holidays as required.

Nice To Haves

  • Previous customer service experience.
  • Previous cash handling experience.

Responsibilities

  • Greet guests in a warm and welcoming manner.
  • Assist guests accurately with the POS system at concession stands throughout the building.
  • Prepare and expedite guest food orders promptly at concession stands or portables.
  • Stock products and set up condiment stations, cashier and POS stations, and display baskets.
  • Complete station setup and breakdown responsibilities.
  • Practice proper product control and handle inventory and equipment appropriately.
  • Partner with team members to ensure food and beverage quality.
  • Assist with preparing food items.
  • Check concessions equipment to ensure proper use.
  • Understand and carry out responsible alcohol service.
  • Maintain proper sanitation and food safety.
  • Learn to navigate the arena and assist guests with directions.
  • Support other Food & Beverage departments as needed.
  • Perform other tasks as assigned by supervisors or managers.
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