F&B Attendant

Anaheim Ducks Hockey Club•Anaheim, CA
•Onsite

About The Position

F&B Attendants provide an excellent guest experience by taking food and beverage orders in a timely and efficient manner. This part-time, event-based position is within the Food and Beverage Department at Honda Center. Hours fluctuate based on the arena event schedule. The starting hourly rate is $19.00. The role includes welcoming guests, assisting with point-of-sale transactions, expediting orders, stocking and setting up stations, helping prepare food, and supporting food and beverage quality, sanitation, and responsible alcohol service. Attendants should be comfortable navigating the arena and assisting guests, and may support other Food & Beverage departments as needed.

Requirements

  • Must be at least 18 years of age.
  • Ability to work in a fast-paced, evolving environment focused on guest satisfaction.
  • Ability to work well with others and maintain effective relationships with coworkers and supervisors.
  • Ability to multitask.
  • Strong attention to detail and customer service skills.
  • Strong organization and prioritization skills.
  • Ability to work in an environment with fluctuating temperatures.
  • Ability to meet the physical requirements of the position, including bending or lifting up to 50 pounds and standing or walking for extended periods.
  • Flexible schedule with availability to work nights, weekends, and holidays as required.
  • Education listed as less than high school.
  • Experience required: 0–1 year.

Nice To Haves

  • Previous customer service experience.
  • Previous cash handling experience.

Responsibilities

  • Greet guests in a warm and welcoming manner.
  • Accurately assist guests with the POS system at concession stands throughout the building.
  • Expedite guest food orders in a timely manner at concession stands or portables.
  • Stock products and set up condiment, cashier, POS, and display-basket stations.
  • Complete station setup and breakdown responsibilities.
  • Practice proper product control and handling of inventory and equipment.
  • Partner with team members to ensure food and beverage quality.
  • Assist in preparing food items.
  • Check concessions equipment to ensure proper use.
  • Understand and execute responsible alcohol service.
  • Maintain proper sanitation and food safety.
  • Learn to navigate the arena and assist guests with directions.
  • Support other Food & Beverage departments as needed.
  • Perform other tasks as assigned by supervisors or managers.
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