Employee Health Specialist/Medical Staff Service Assistant

CASS REGIONAL MEDICAL CENTER•Harrisonville, MO

14d•Onsite

About The Position

This full-time role at Cass Regional Medical Center combines Employee Health Specialist duties (0.5 FTE) with Medical Staff Assistant duties. The Employee Health Specialist helps protect staff and patients from infection and health-related concerns by supporting staff onboarding, orientation, ongoing monitoring, vaccination, education, fit testing, and employee health initiatives in collaboration with Infection Control and Human Resources. The role also assists with workers’ compensation follow-up and reviews potential employee accommodations with HR. The Medical Staff Assistant provides administrative and credentialing support to the Medical Staff Office, including provider appointment, reappointment, privileging, credentialing, provider enrollment, and record maintenance. The position backs up administration of the Cactus credentialing system, supports hospital and payer credentialing activities, and assists with medical staff committee and departmental work. The role has no formal policy-setting or supervisory responsibilities and involves a risk of blood and body-fluid contamination.

Requirements

High school diploma or GED equivalent.
At least two years of experience in healthcare administration, employee health, credentialing, provider enrollment, medical staff services, human resources, or a related area.
Knowledge of federal and state laws and regulations related to infection, safety, and health.
Basic knowledge of medical terminology.
Knowledge of general office procedures and computer systems.
Proficiency with Microsoft Office applications and electronic database systems.
Proficiency in spreadsheets, word processing, database management, internet use, and electronic document management systems.
Ability to manage multiple projects and meet deadlines.
Ability to maintain confidentiality of sensitive information.
Strong organizational, communication, customer service, and critical thinking skills.
Ability to learn and maintain proficiency in Cactus credentialing software and employee health software.

Nice To Haves

Graduate of an accredited medical assistant program, an LPN, or an associate degree in a healthcare-related field.
Previous experience in employee health, infection prevention, medical staff services, credentialing, provider enrollment, human resources, or occupational health.
Knowledge of credentialing software systems such as Cactus.
CPCS, CPMSM, CMA, or another related certification.
Infection control or occupational health experience.
Knowledge of healthcare operations, credentialing processes, medical staff services, and provider enrollment.

Responsibilities

Provide employee health services to staff and support the Infection Control Specialist.
Help guide follow-up for reportable diseases and conditions, including cases such as animal bites and sexually transmitted infections.
Document staff immunizations and enter required data into the state immunization registry.
Coordinate annual influenza vaccine clinics with the Infection Control Specialist.
Review pre-employment health items for new hires and prepare titer letters and related communications.
Help maintain the employee health software program and participate in employee health initiatives with Infection Control and Human Resources.
Maintain confidentiality of patient information and medical records.
Schedule and assist with annual N95 and PAPR fit testing; assess medical complications, fit, and compliance.
Support Infection Control Coordinator duties when that person is unavailable and assist with staff education as needed.
Onboard agency staff by reviewing titers, fit testing, and other pertinent information.
Assist with workers’ compensation claims, including follow-up visits, employee and workers’ compensation group communications, and required reporting.
Review potential accommodations for new employees or employees returning after leave, in coordination with Human Resources.
Provide administrative and credentialing support to the Medical Staff Office, including provider appointment, reappointment, privileging, and credentialing processes.
Maintain physician, advanced practice provider, and dependent healthcare practitioner files; collect, verify, track, and file credentialing documents.
Track provider licenses, DEA and BNDD registrations, board certifications, malpractice insurance, and other required credentials; monitor expirations and communicate renewal requirements.
Maintain professionally formatted, accessible, compliant scanned and electronic provider records; assist with annual provider dues billing and related communications.
Respond to credentialing-related requests from providers and hospital leadership while maintaining confidentiality of credentialing, peer review, and provider information.
Back up administration of the Cactus credentialing system by maintaining provider information, entering data and documents, generating reports, troubleshooting routine issues, and supporting audits and data validation.
Assist with hospital provider enrollment and payer credentialing applications; track applications, approvals, revalidations, renewals, and credentialing status with payers.
Coordinate documentation collection and communicate with insurance carriers and credentialing organizations as assigned.
Prepare materials for Medical Staff, Credentials, Medical Executive, and Board credentialing committees; maintain meeting records and supporting documentation and prepare minutes as assigned.
Research regulations, accreditation standards, statistics, and healthcare information; communicate with involved departments and assist with special projects and regulatory surveys.