Medical Office Assistant- Employee Health

West Tennessee Healthcare • Columbus, OH

17h

About The Position

The Medical Office Assistant supports Employee Health staff with clerical, environmental, and organizational compliance duties. The role includes scheduling appointments, managing patient charts, and providing patients with medical care and information so they can make full use of clinic services. The assistant helps maintain a positive image of the clinic and supports patient flow and the Employee Health Services process. The employee may be called back and may work overtime as required by the clinic.

Requirements

• High school diploma.
• Attain CPR certification during the introductory period and maintain certification during employment.
• Knowledge of the health care field and/or medical specialty.
• Knowledge of specific assisting tasks related to health care or the particular medical specialty.
• Knowledge of information that must be conveyed to patients and families.

Nice To Haves

• Some college.
• Medical Office Assistant (MOA) certification.
• At least one year of work experience in a health care field.

Responsibilities

• Check schedules and help organize patient flow for Employee Health Services staff.
• Send and receive patient medical records; complete referrals for diagnostic tests or specialist services; complete forms and requisitions; schedule appointments and verify insurance coverage; enter patient demographics; and manage charts to ensure information is complete and appropriately filed.
• Order front desk supplies and schedule and assist patients with required paperwork and the Employee Health Services process.
• Respect and promote patient rights and follow clinic and system-wide policies and procedures.
• Respond to medical emergencies, initiate CPR or other appropriate action, and notify appropriate personnel.
• Contribute to a positive work environment and the overall clinic team effort.
• Perform related responsibilities as required or directed.
• Precept new employees and students by providing guidance during orientation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED