Medical Assistant II- Work Wellness/Employee Health

University of Utah Health•Salt Lake City, UT

About The Position

The Medical Assistant II provides assistive care to patients and supports the efficient delivery of patient care and the work of licensed staff. The role provides basic healthcare support as directed by licensed staff, assists with clerical functions, and may provide direct patient care, including accessing and administering medications within the scope of practice and state law. The position is with University of Utah Health, a patient-focused organization committed to improving health and well-being through patient care, research, and education. The organization emphasizes compassion, collaboration, innovation, responsibility, integrity, quality, and trust. The University of Utah is a Level 1 Trauma Center with five hospitals and eleven clinics. The position may require rotating schedules, variable hours, weekends, nights, and holidays to meet staffing and patient care needs in a 24/7 health system. Regular, reliable, and punctual attendance during assigned shifts is an essential function. The work takes place in a healthcare setting and involves patient handling and potential exposure to infectious diseases, bodily fluids, blood, used needles, and other contaminants.

Requirements

Obtain a current RQI Healthcare Provider eCredential through the University of Utah Health RQI system within 30 days of hire.
Hold one of the following current credentials: Advanced EMT certification with the State of Utah; Certified Medical Assistant (CMA) certification through AAMA; Paramedic certification in the State of Utah; ABR-OE (Assessment-Based Recognition in Order Entry) credential through AAMA; Registered Medical Assistant (RMA) certification through AMT; National Certified Medical Assistant (NCMA) certification through NCCT; Clinical Medical Assistant Certification through NHA; or NRCMA - Medical Assistant certification through the National Association for Health Professionals.
Meet any additional license requirements determined by the hiring department.
Demonstrate availability to work variable and rotating shifts, including nights, weekends, and holidays, in a 24/7 patient care environment.
Demonstrate phlebotomy skills.
Demonstrate human relations and effective communication skills.
Demonstrate proficiency in the specific clinic's specialty skills within six weeks of hire; specialty skills may not be performed until basic competency testing is completed.
Be able to perform the essential job functions and meet physical requirements with or without accommodation, including prolonged standing and moving and lifting patients and handling equipment.
Be able to work in intermediate healthcare-setting conditions that may exert up to 50 pounds and may consistently require lifting, carrying, pushing, pulling, or otherwise moving patients or objects.
Be able to work around potential exposure to infectious diseases, prisoners or behavioral health patients, and contaminated bodily fluids, blood, used needles, and other contaminants.

Responsibilities

Prepare patients for examinations and diagnostic procedures, including recording vital signs and responses to standardized medical history questions.
Report observed patient concerns and changes in condition to licensed staff.
Perform department-identified CLIA-waived laboratory tests and report results to appropriate personnel.
Perform skills such as suture removal, straight catheterization, and intramuscular, subcutaneous, and intradermal injections.
Chaperone healthcare providers during patient examinations and assist with procedures as requested.
Monitor and clean assigned examination rooms, unit areas, and equipment; report outdated supplies, stock levels, and necessary equipment repairs; and restock items.
Answer telephones, forward messages, and schedule appointments, procedures, and diagnostic tests under licensed staff direction.
Perform routine clerical functions, including filing patient medical information, locating and compiling charts, obtaining records from other providers, and entering billing charges.
Complete mandatory education in areas such as infection prevention and control, safety, CPR, equipment usage, and procedures.
Perform patient phlebotomies after specialized training, in accordance with clinic procedures and physician orders.
Apply leads and monitors for diagnostic procedures such as EKG and ultrasound under direct supervision of licensed personnel.
Assist with inpatient and family education by providing educational materials and general health information.
Assist with transporting patients to ancillary departments or inpatient units as directed by licensed staff.
Instruct in Basic Life Support requirements when applicable.
Perform IV access when applicable.
Perform other duties based on the assigned department.
Work assigned rotating shifts, which may include variable hours, weekends, nights, and holidays, and maintain regular, reliable, and punctual attendance.