Employee Health Assistant

Trinity Health•Des Moines, IA

About The Position

Coordinates associate, reception, and secretarial functions for Employee Health and Wellness Services (EHWS) to help create a work community of choice at Mercy. The position provides customer service to employees and visitors, supports EHWS administration and reporting, and assists with monitoring employee health compliance. The role handles restricted or confidential information and must comply with Mercy Medical Center security policies and federal confidentiality regulations. The employee is expected to abide by and promote Mercy Medical Center’s mission and core values and comply with its standards of conduct, policies, procedures, and related practices. The role reports to the Employee Health & Wellness Services Manager. Work is primarily sedentary in an environment without substantial exposure to adverse environmental conditions.

Requirements

High school diploma or GED.
One year of experience in a clerical or reception position.
Typing and computer skills.
Typing speed of 35–45 words per minute.
Ability to comply with confidentiality requirements and applicable security policies.
Ability to perform varied duties, adapt to busy or stressful situations, and maintain courtesy and cooperation with coworkers, patients, and visitors.
Knowledge of Windows and spreadsheet applications is preferred.

Nice To Haves

Experience with Windows and spreadsheet applications.
Occupational health experience.

Responsibilities

Greet employees and visitors and provide excellent customer service and hospitality.
Answer multi-line telephone calls and take or direct messages.
Enter data related to billing, immunizations, FMLA, incident reports, and outcome reports.
File, copy, and fax information while following confidentiality requirements.
Generate monthly, quarterly, and fiscal-year reports for EHWS programs.
Act as a liaison among employees, EHWS staff, and Human Resources staff.
Assist with monitoring employee compliance, including health reviews, TB testing, and immunizations.
Assist in explaining EHWS policies and procedures, including Return to Work, pre-employment, and immunizations.
Coordinate EHWS chart updates and archiving.
Order and stock supplies.
Serve on committees as needed.
Deliver and pick up mail and supplies.
Take meeting minutes.
Complete projects and activities assigned by the Director and/or Manager.