Medical Assistant - Health & Wellness Pavilion West - Erie

Highmark Health•West Ridge, IL
•Onsite

About The Position

Under the direction of a provider and as a member of the health care team, the Medical Assistant helps coordinate patient examinations, treatment, and health care planning. The role also supports patient care and office operations by following established protocols, policies, procedures, and standardized workflows. The position is based at Health & Wellness Pavilion West in Erie and may require floating or travel between physician office locations.

Requirements

  • High school diploma/GED or completion of a Medical Assistant program.
  • Employees who graduated from a Medical Assistant program within the past five years, or who can provide proof of one year of Medical Assistant work experience within the past three years, must complete certification training and/or attempt testing within 30 days of hire and obtain certification within 120 days of hire.
  • Accepted Medical Assistant certifications: NHA, AAMA, AMT, NCCT, or AMCA.
  • CPR certification from the American Heart Association.
  • Act 34 Criminal Background Clearance Certificate.
  • Act 33 Child Abuse Clearance Certificate.
  • Act 73 FBI Fingerprinting Criminal Background Clearance Certificate.

Nice To Haves

  • Associate's degree.

Responsibilities

  • Assist with coordinating patient care under the supervision of a health care provider using a team-based approach.
  • Prepare and room patients according to standardized workflows.
  • Obtain and document vital signs, patient information and history, tobacco screening, and medication screening.
  • Assist with depression screening tools and complete annual wellness visit screenings.
  • Review and update medication lists in the electronic health record (EHR), and review and update patients’ social histories.
  • Pend or cue up orders for age-appropriate screenings, prescriptions, refills, or other orders when applicable and authorized by AHN protocols.
  • Perform back-office testing according to approved AHN protocols and policies.
  • Assist providers with examinations and procedures; may serve as a scribe after additional training.
  • Follow up with patients at designated intervals through their preferred communication method, according to provider instructions.
  • Notify patients of test results in a timely manner under provider direction.
  • Prepare examination rooms for patient visits and maintain appropriate supplies in patient treatment areas according to inventory standards.
  • Clean and sterilize instruments according to AHN policy and manufacturer guidelines.
  • Perform assigned laboratory controls and equipment checks.
  • Administer and accurately document medications in accordance with policy and safe practice.
  • Document accurately in the EHR according to established standards and workflows.
  • Perform clerical office functions and other assigned duties.
  • Protect confidential information and comply with HIPAA, data security guidelines, the Code of Business Conduct, applicable laws, company policies, and training requirements.

Benefits

  • $1,000 sign-on bonus for external hires only; recipients must remain with AHN for at least one year. Rehires are ineligible if they worked for AHN within the preceding 12 months.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service