About The Position

Under the direction of a provider and as a member of the health care team, the Certified Medical Assistant assists with coordinating patient examinations, treatment, and health care planning. The role also supports patient care and office operations by following established protocols, policies, procedures, and standardized workflows. The position is in a pediatrics specialty practice in Erie and may require floating or travel between physician office locations.

Requirements

  • High school diploma/GED or completion of a medical assistant program.
  • Employees who graduated from a medical assistant program within the past five years, or who can document one year of medical assistant work experience within the past three years, must complete certification training and/or attempt testing within 30 days of hire and obtain certification within 120 days of hire.
  • Accepted medical assistant certifications include NHA, AAMA, AMT, NCCT, and AMCA.
  • American Heart Association CPR certification.
  • Act 34 Criminal Background Clearance Certificate.
  • Act 33 Child Abuse Clearance Certificate.
  • Act 73 FBI Fingerprinting Criminal Background Clearance Certificate.
  • Comply with applicable laws, regulations, company policies, HIPAA requirements, privacy practices, information security guidelines, and training requirements.

Nice To Haves

  • Associate's degree.
  • Employees who do not meet the stated certification criteria may have the opportunity to take a company-proctored certification exam when qualified.

Responsibilities

  • Assist in coordinating patient care under the supervision of a health care provider using a team-based approach.
  • Prepare and room patients according to standardized workflows.
  • Obtain and document vital signs, patient information, patient history, tobacco screening, and medication screening.
  • Assist with depression screening tools and complete annual wellness visit screenings.
  • Review and update medication lists in the electronic health record (EHR), and review and update patients’ social histories.
  • When applicable, pend or cue up orders for age-appropriate screenings, prescriptions, refills, and other orders based on approved protocols.
  • Perform back-office testing according to approved protocols and policies.
  • Assist providers with examinations and procedures; may serve as a scribe after additional training.
  • Follow up with patients at designated intervals using their preferred communication method and provider instructions.
  • Notify patients of test results under provider direction and in a timely manner.
  • Prepare examination rooms and maintain appropriate medical supply inventory in patient treatment areas.
  • Clean and sterilize instruments according to approved policy and manufacturer guidelines.
  • Perform assigned laboratory controls and equipment checks.
  • Administer and accurately document medications in accordance with policy and safe practice.
  • Document accurately in the EHR according to established standards and workflows.
  • Perform clerical office functions and other assigned duties.
  • Comply with ethical, legal, privacy, information security, and company conduct requirements.
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