Certified Medical Assistant-Pediatrics Specialty-Erie

Highmark Health•Erie, PA

About The Position

Under the direction of a provider and as a member of the health care team, the Certified Medical Assistant helps coordinate patient examinations, treatment, and health care planning. The role also supports patient care and office operations by performing clinical and clerical functions and following established protocols, policies, procedures, and standardized workflows. The position prepares and rooms patients, obtains and documents vital signs and patient information, reviews medication and social histories, supports age-appropriate screenings, performs back-office testing, and assists providers with examinations and procedures. It may include scribing after additional training, patient follow-up, communicating test results under provider direction, administering and documenting medications, maintaining exam rooms and supplies, sterilizing instruments, checking equipment, and documenting care in the electronic health record. Floating or travel between physician office locations may be required. Employees must meet applicable certification requirements. Those who graduated from a medical assistant program within five years or have proof of one year of medical assistant work experience within the last three years must complete certification training and/or attempt testing within 30 days of hire and obtain certification within 120 days of hire. Employees who do not meet those criteria may have the opportunity to take a company-proctored certification exam when qualified. The role also requires compliance with ethical, legal, privacy, information-security, and company conduct requirements.

Requirements

High school diploma/GED or completion of a Medical Assistant Program.
For employees who graduated from a medical assistant program within five years or have proof of one year of medical assistant work experience in the last three years: complete certification training and/or attempt testing within 30 days of hire and obtain certification within 120 days of hire.
Accepted medical assistant certifications: NHA, AAMA, AMT, NCCT, or AMCA.
CPR certification from the American Heart Association.
Act 34 Criminal Background Clearance Certificate.
Act 33 Child Abuse Clearance Certificate.
Act 73 FBI Fingerprinting Criminal Background Clearance Certificate.

Nice To Haves

Associate's degree.

Responsibilities

Assist with coordinating patient care under the supervision of a health care provider using a team-based approach.
Prepare and room patients according to standardized workflows.
Obtain and document vital signs, patient information, patient history, tobacco screening, and medication screening.
Assist with depression screening tools and complete annual wellness visit screenings.
Review, update, and screen medication lists in the electronic health record; review social history and update the record.
Pend or cue up orders for age-appropriate screenings, prescriptions, refills, or other orders when applicable and permitted by AHN-approved protocols.
Perform back-office testing according to approved AHN protocols and policies.
Assist providers with examinations and procedures.
Serve as a scribe when applicable after completing additional training.
Follow up with patients at designated intervals using their preferred communication method and notify them of test results under provider direction.
Prepare examination rooms and maintain appropriate supplies in patient treatment areas according to inventory standards.
Clean and sterilize instruments according to AHN policy and manufacturer guidelines.
Perform assigned laboratory controls and equipment checks accurately.
Administer and accurately document medications in accordance with policy and safe practice.
Document accurately in the electronic health record according to established standards and workflows.
Perform clerical office functions and other assigned duties.
Float or travel between physician office locations when required.
Comply with applicable laws, company policies, privacy and information-security requirements, and the Code of Business Conduct.