Medical Assistant II- Work Wellness/Employee Health

University of Utah Health•Salt Lake City, UT

About The Position

This position provides assistive care to patients and helps facilitate efficient delivery of patient care while supporting licensed staff in providing basic healthcare. The role also performs clerical functions as a multi-skilled auxiliary worker. It provides direct patient care and may include accessing and administering medications within the employee’s scope of practice and in accordance with state law. The Medical Assistant II prepares patients for examinations and diagnostic procedures, performs designated laboratory and clinical skills, supports providers during examinations, maintains patient-care areas and equipment, and assists with telephone, scheduling, and medical-record functions. Departmental needs may require the employee to work rotating and variable schedules, including nights, weekends, and holidays, in a 24/7 health system. Regular, reliable, and punctual attendance during assigned shifts is essential.

Requirements

Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system, to be obtained within 30 days of hire.
Hold one of the following: current Advanced EMT certification with the State of Utah; current AAMA Certified Medical Assistant (CMA) certification; current State of Utah Paramedic certification; current AAMA ABR-OE credential; current AMT Registered Medical Assistant (RMA) certification; current NCCT National Certified Medical Assistant (NCMA) certification; current NHA Clinical Medical Assistant Certification; or current NRCMA - Medical Assistant certification through the National Association for Health Professionals.
Meet any additional license requirements determined by the hiring department.
Demonstrated availability to work variable and rotating shifts, including nights, weekends, and holidays, in a 24/7 patient-care environment.
Ability to perform the essential functions of the job.
Demonstrated phlebotomy skills.
Demonstrated human-relations and effective communication skills.
Demonstrate proficiency in the specific clinic’s specialty skills within six weeks of hire; specialty skills may not be performed until basic competency testing is completed.
Ability to withstand being on one’s feet for long periods and to move and lift patients and reach for and handle equipment.
Ability to meet the physical requirements of the position with or without accommodation, including work involving up to 50 pounds and potentially repeated lifting, carrying, pushing, pulling, or moving patients or objects.
Ability to work in a healthcare setting with possible exposure to infectious diseases, contaminated bodily fluids, blood, used needles, and other contaminants, and possible interaction with prisoners or behavioral health patients.

Responsibilities

Prepare patients for examinations and diagnostic procedures, including recording vital signs and responses to standardized medical-history questions.
Report observed patient concerns and changes in condition to licensed staff.
Perform department-identified CLIA-waived laboratory tests and report results to appropriate personnel.
Perform additional clinical skills such as suture removal, straight catheterization, and intramuscular, subcutaneous, and intradermal injections.
Chaperone healthcare providers during patient examinations when requested and assist with procedures.
Monitor and clean assigned examination rooms, unit areas, and equipment; report outdated supplies, stock levels, and needed equipment repairs, and restock items as needed.
Answer telephones, forward messages, and, under licensed-staff direction, schedule appointments, procedures, and diagnostic tests.
Perform routine clerical functions, including filing patient information, locating and compiling charts, obtaining outside medical records, and entering billing charges.
Attend and complete mandatory education covering infection prevention and control, safety, CPR, equipment usage, and procedures.
May perform phlebotomies after specialized training and in accordance with clinic procedures and physician orders.
May apply leads and monitors for diagnostic procedures such as EKG and ultrasound under direct supervision of licensed personnel.
May assist with patient and family education by providing educational materials and general health information.
May assist with transporting patients to ancillary departments or inpatient units as directed by licensed staff.
May instruct in Basic Life Support requirements, perform IV access, and perform other duties based on the assigned department.
Work variable and rotating schedules, including nights, weekends, and holidays, as required by department operations and patient-care needs.
Maintain regular, reliable, and punctual attendance during assigned shifts.