Director, Account Management

Hub Group•St. Louis, MO

5d•$100,000

About The Position

The Director, Account Management assists large multinational companies in operating their logistics, transportation, and distribution networks more effectively through client relationships and consultative selling. The role drives revenue from existing clients and develops new business in the Western United States, focusing on senior-level relationships with retail and consumer goods companies. As the region grows, the Director develops and leads a service-oriented account management team, represents client needs to Corporate, and promotes consistent operations aligned with company values, policies, and processes. The Director sets the tone and pace for the business unit through personal dedication and a focus on growth and performance. The role builds a Western Region culture centered on excellent client and employee service, open communication, and the flexibility to respond to the needs of a growing organization. This is a full-time W2 position. Hub Group states it cannot provide sponsorship at this time.

Requirements

At least 10 years of sales and account management experience in logistics, intermodal, or third-party distribution.
Proven ability to develop and nurture senior-level relationships.
Solid understanding of sales and marketing in service industries and ability to turn successful projects into new contracts and develop creative client solutions.
Experience fostering commitment and ability to deliver outstanding client service.
Proven ability to attract and retain qualified employees and develop an energized, motivated account management team.
Ability to quickly establish credibility with customers and prospective customers.
Ability to analyze and solve problems at strategic and functional levels.
Results-oriented approach and willingness to stretch to accomplish goals.
Competitive drive and desire to deliver strong revenue and profitability results without doing so at others’ expense.
Ability to develop, manage, lead, and inspire a successful team.
Strong financial acumen.
Excellent oral and written communication, interpersonal, intellectual, and problem-solving skills.
Strong teamwork skills to support organizational effectiveness and communication.
High standards of moral and ethical conduct, integrity, and sound values.
Strong conceptual thinking, selling, and relationship-building skills.
Ability to establish credibility and respect with diverse internal and external business partners.
Proven leadership and communication skills, including the ability to attract, develop, and motivate a team.
Commitment to consistently delivering high levels of customer service and service delivery.

Responsibilities

Drive revenue growth with existing clients and acquire new clients in the Western United States.
Build senior-level relationships with retail and consumer goods companies in the Western United States to advance Hub Group’s goal of being a trusted and valued client partner.
Develop and lead a service-oriented team as the region’s customer base and revenue grow.
Serve as a primary liaison with Corporate, representing client needs and ensuring operations align with company values, policies, and processes.
Set the tone and pace for the business unit, demonstrating dedication and drive to deliver growth and performance.
Build a Western Region organizational culture focused on outstanding client and employee service and open, honest, direct communication.
Respond with managerial maturity and flexibility to the changing needs of a young and growing organization.
Attract, retain, develop, motivate, and lead a successful account management team.
Develop client solutions and leverage successful projects into new contracts.