Digital Accessibility Program Manager

Auburn University•Auburn, AL

About The Position

Auburn University’s Office of Information Technology is seeking a collaborative, innovative, and service-oriented professional to lead and coordinate university-wide digital accessibility initiatives. The role partners with academic and administrative stakeholders to advance accessible teaching and learning and to support accessible websites, applications, course content, documents, multimedia, and other digital resources in line with recognized accessibility standards. The position administers enterprise accessibility technologies and related systems, conducts accessibility assessments, coordinates remediation, and provides technical guidance to University units and leadership. It also develops and delivers training, workshops, consultations, documentation, and resources that help faculty and staff create, remediate, and maintain accessible digital content and services. The position supports the University's commitment to digital accessibility and equitable access for all.

Requirements

Bachelor's degree and 6 years of experience coordinating, managing, or leading programs, projects, initiatives, operations, or organizational functions; OR a master's degree and 4 years of such experience.

Responsibilities

Collaborate with faculty, instructional designers, academic technology personnel, the Biggio Center for the Enhancement of Teaching and Learning, Auburn Online, and academic units to improve the accessibility of instructional and academic content.
Guide and support accessible course design, LMS content, multimedia, captions and transcripts, electronic instructional materials, and STEM and mathematical content; identify barriers and recommend remediation.
Administer enterprise accessibility technologies, software platforms, and LMS integrations, including system configuration and maintenance, user access and onboarding, integrations, workflows, troubleshooting, and enhancements.
Evaluate accessibility technology use and business needs and recommend improvements to its effectiveness, consistency, and adoption.
Coordinate and perform University-wide digital accessibility activities in accordance with established standards, policies, and procedures.
Identify accessibility and compliance issues, coordinate remediation with responsible units, and develop processes and resources that promote consistent accessibility practices.
Advise University stakeholders and leadership regarding accessibility risks, implementation needs, emerging issues, and opportunities for continuous improvement.
Conduct and coordinate automated and manual accessibility evaluations of websites, web applications, digital learning materials, electronic documents, multimedia, and mobile technologies using established standards, including WCAG Level AA criteria.
Document accessibility barriers, communicate findings, recommend remediation, track corrective actions, and maintain assessment and remediation information.
Develop and deliver accessibility training, workshops, consultations, and professional development for faculty, staff, content creators, and instructional and technology support personnel.
Create and maintain documentation, remediation guidance, accessibility resources, and standardized workflows that support WCAG Level AA conformance.
Provide technical consultation on University websites, forms, portals, web applications, and mobile technologies, collaborating with developers, content managers, University Communications and Marketing, distributed IT personnel, and other stakeholders.
Help stakeholders identify barriers, interpret accessibility requirements, recommend remediation, and incorporate accessibility into the design, development, procurement, implementation, and maintenance of digital services.