Sr. Program Manager, Accessibility

Twitch•Seattle, WA

11d

About The Position

Twitch is seeking a Senior Program Manager, Accessibility to lead accessibility programs across the company and its community. Reporting to the VP of UX, this role is part of the Design team and owns accessibility program design, education and enablement, and auditing and testing. The role will help execute Twitch’s vision of being welcoming to people of all abilities, partnering with product, design, engineering, and legal teams to address accessibility challenges at scale and develop strategic solutions. The position may be based at Twitch’s San Francisco headquarters or a hub in Seattle, Los Angeles, Irvine, or New York City, and follows West Coast (PST) working hours. Compensation varies by location. The listed annual base salary ranges are $129,500–$175,100 in Seattle, Los Angeles, and Irvine, and $142,400–$192,600 in San Francisco and New York. The compensation package also includes sign-on payments and restricted stock units, with final compensation based on factors including experience, qualifications, and location.

Requirements

At least 6 years of experience building accessibility programs, QA, and other scalable accessibility practices.
Expertise in accessibility best practices, guidelines, and regulations, specifically WCAG 2.2+ AA and the CVAA.
Ability to advise the executive team on accessibility risk assessment.
Experience creating and leading an accessibility program from the ground up, including creating and documenting the program, proactively managing it, and driving deliverables.
Experience consulting and working with product, design, engineering, and legal teams to deliver accessibility audits, code reviews, and other advisory services.
Experience with consumer product accessibility for video and communications products across devices such as desktop, smartphones, gaming consoles, and OTT services.
Awareness of assistive technologies available to people with disabilities.
Experience with Figma, Jira, and similar product development tools.

Nice To Haves

Understanding of and familiarity with AI tooling and accessibility test automation.
Familiarity with Twitch as a user, streamer, or both.

Responsibilities

Serve as the subject-matter expert for global digital accessibility across Twitch, advise product and partner teams, and lead process and tooling integration, including AI where appropriate.
Own accessibility intake, backlog, and operational management; partner with engineering, product, and design leaders to prioritize and resolve core accessibility issues; and provide regular communications and reporting.
Lead QA execution and manage QA specialists and third-party vendors.
Partner with engineers to integrate automated accessibility testing into CI/CD pipelines and move testing earlier in the development lifecycle.
Work with engineers, designers, product managers, and researchers to identify and deliver high-impact changes and programs across Twitch products.
Collaborate with accessibility partners in legal, research, policy, and communications on benchmarking, goal-setting, reporting, and execution.
Develop an educational program and provide guidelines and resources for key collaborators.
Create, document, proactively manage, and drive deliverables for an accessibility program.

Benefits

Medical, dental, vision, and disability insurance.
401(k) and 401(k) matching.
Maternity and parental leave.
Flexible PTO and paid time off.
Amazon employee discount.
Prescription coverage, Basic Life and AD&D insurance, with options for supplemental life plans.
Employee Assistance Program (EAP), mental health support, and a medical advice line.
Flexible Spending Accounts.
Adoption and surrogacy reimbursement coverage.
Sign-on payments and restricted stock units (RSUs).