Cycling Specialist part time - KLM Cycle & Fitness - Birmingham, MI

A Cycling Specialist at Specialized is a critical member of the team who balances a passion for people and excellence in retail. They serve as the front line and point person for the store, working directly with riders to provide solutions quickly and frictionless, keeping them riding longer and better. The specialist delivers exceptional rider service, enhances rider satisfaction, and aids in meeting sales and profitability goals. They deliver world-class rider service, make connections with riders, inspire them to buy, and create a lasting positive impression of the specialist, Specialized, and the purchase process.

Deliver world class rider-service that ensures ongoing sales and high levels of rider satisfaction

Meeting and making a connection with riders, asking questions, and listening to riders' needs, then giving options and advice on meeting those needs

Inspiring the rider to buy, celebrating the purchase, and creating a lasting positive impression of the specialist, Specialized, and the purchase process

Delivering transformative, inclusive, ride-focused, local experiences

- Passion for cycling and the Specialized brand - 1-3 years of retail experience preferred - Excellent communication and interpersonal skills - Ability to deliver world-class rider service - Strong problem-solving and decision-making abilities - Ability to connect with riders, understand their needs, and provide appropriate solutions - Knowledge of product features and ability to stay current on updates - Attention to detail and ability to maintain visual merchandising standards - General cleanliness and organizational skills - Dependable attendance and punctuality

- Industry leading Employee Purchase program - Long term loan of a current model-year demo bike - Medical, dental, vision, and life insurance\* - Morning/evening rides with team - Opportunity to contribute to a diverse and inclusive workforce - Chance to make a positive impact on the world - Creative and innovative work environment - Opportunity to pedal the planet forward - Chance to be part of the rider's brand of choice - Access to company updates and content on LinkedIn and Instagram - Opportunity to be featured on #DogsofSpecialized