Cycling Specialist Part Time - Bike Source Highlands Ranch - Denver, CO
Specialized
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Posted:
August 1, 2023
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Onsite
About the position
A Specialized Cycling Specialist is a front-line representative and key point of contact for the company's store. They work directly with riders, both in-person and remotely, serving as a host, mentor, brand advocate, and customer service expert. The role involves identifying and locating the goods, services, and experiences needed to provide quick and seamless solutions for riders, ensuring they can continue riding longer and better. The Cycling Specialist is responsible for delivering exceptional rider service, enhancing rider satisfaction, and contributing to sales and profitability goals.
Responsibilities
Requirements
- Passion for cycling and the Specialized brand
- 1-3 years of experience as a retail employee preferred
- Excellent communication skills
- Ability to deliver world-class rider service
- Ability to make connections with riders, ask questions, and listen to their needs
- Ability to provide options and advice to meet riders' needs
- Ability to inspire riders to make a purchase and create a positive impression
- Ability to deliver transformative, inclusive, ride-focused, and collaborative experiences
- Ability to assist in maintaining visual merchandising standards and product presentation
- Ability to maintain cleanliness standards and perform light janitorial duties
- Ability to stay current on product features through company literature and training
- Regular and dependable attendance and punctuality.
Benefits
- Industry leading Employee Purchase program
- Long term loan of a current model-year demo bike
- Medical, dental, vision, and life insurance (for eligible employees)
- Compensation: $16 - $21 per hour