Cycling Specialist part time - Bike Masters - Queen Creek, AZ
Specialized
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Posted:
August 1, 2023
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Onsite
About the position
The Part Time Cycling Specialist is a critical member of the team, responsible for delivering exceptional rider service and enhancing rider satisfaction. They serve as the front line and point person for the store, working directly with riders to identify and locate the goods, services, and experiences needed to provide quick and frictionless solutions. The Cycling Specialist delivers locally authentic interactions that express inclusive, transformative, and ride-focused experiences. Their goal is to meet sales and profitability goals while ensuring ongoing sales and high levels of rider satisfaction.
Responsibilities
Requirements
- Passion for cycling and the Specialized brand
- 1-3 years of retail experience preferred
- Excellent communication skills
- Ability to deliver world-class rider service
- Strong customer service skills
- Ability to make connections with riders and understand their needs
- Knowledge of product features and ability to provide options and advice to riders
- Ability to create a positive and lasting impression of the specialist, Specialized, and the purchase process
- Ability to deliver transformative, inclusive, ride-focused, locally authentic, and collaborative experiences
- Ability to maintain visual merchandising standards and keep product presentation areas clean and organized
- General cleanliness standards and light janitorial duties
- Familiarity with company literature/resources and ability to stay current on product features
- Regular and punctual attendance.
Benefits
- Industry leading Employee Purchase program
- Long term loan of a current model-year demo bike
- Medical, dental, vision, and life insurance\*
- Morning/evening rides with team
- Opportunity to contribute to a diverse and inclusive workforce
- Chance to make a positive impact on the world
- Creative and innovative work environment
- Opportunity to be part of a mission to pedal the planet forward