Customer Service Teller
Burke & Herbert Bank•Seaford, DE
•$17 - $19•Onsite
About The Position
Under the direction of Branch Management, the Customer Service Teller performs a variety of teller duties, including receiving and handling deposits, checks, and payments, and cross-selling bank products and services. The role supports the bank’s brand promise and must be performed at a physical branch or bank location to serve customers and support bank facilities. The position operates in a clerical office setting, with work conducted by telephone, in face-to-face meetings, and on a computer. Standard office equipment is used. Travel may be required.
Requirements
- Strong customer service and sales skills.
- Ability to communicate clearly with the public.
- Good math skills and ability to perform accurate work.
- Basic computer skills.
- Ability to handle and count money accurately.
Nice To Haves
- High school diploma or equivalent.
- Understanding of security issues involving money and checks.
- Sales and customer service experience.
- Experience handling United States currency.
Responsibilities
- Receive and handle deposits of all types, ensuring negotiable instruments are properly endorsed.
- Follow the check cashing and limitation of authority policies as indicated in Regulation CC.
- Issue cashier’s checks and redeem Savings Bonds.
- Reconcile cash and transactions daily to teller difference standards and submit a teller daily balance sheet.
- Maintain appropriate amounts of currency and coin in the cash drawer.
- Understand the role and required procedures in the event of a robbery, including post-robbery procedures.
- Keep the work area neat and orderly and secure negotiable instruments and confidential records properly.
- Adhere to all security procedures.
- Sell and/or refer bank products and services to customers and prospects.
- Demonstrate a helpful, friendly attitude.
Benefits
- Health insurance, with coverage options ranging from employee-only to family coverage.
- Dental insurance.
- Vision insurance.
- Paid time off.
- Paid holidays.
- Paid bereavement leave.
- Paid parental leave.
- Company-paid life insurance.
- Paid long-term disability coverage.
- 401(k) with company match.
- May be eligible for bonuses or incentive pay, where applicable.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
