Customer Service Representative – Entry Level | Immediate Hire

Tri-Valley Collective • Hayward, CA

2d • $40,000 - $45,000

About The Position

This is an entry-level customer service role for candidates seeking professional experience and career development. No previous customer service, sales, or marketing experience is required; paid training, hands-on coaching, and ongoing professional development are provided. The role involves face-to-face customer interaction, customer engagement, promotional activities, events, and community outreach. Candidates may develop transferable skills and may have opportunities to pursue leadership, supervisory, or management roles as qualifications and business needs allow. Specific compensation, schedules, benefits, and advancement opportunities will be discussed during the hiring process.

Requirements

• High school diploma or GED.
• Strong verbal communication and interpersonal skills.
• Friendly, approachable, and professional attitude.
• Confidence interacting with customers and the public.
• Willingness to learn and develop new skills.
• Dependable attendance and punctuality.
• Ability to work independently and as part of a team.
• Customer-focused mindset.
• Authorization to work in the United States.

Nice To Haves

• Experience in retail, hospitality, restaurants, events, fundraising, sales, promotions, or other customer-facing roles is beneficial but not required.

Responsibilities

• Provide friendly, professional, face-to-face customer service.
• Engage with customers and members of the community.
• Answer questions and explain products, services, and promotional campaigns.
• Support customer engagement initiatives, promotional activities, and live events.
• Build positive relationships through effective communication.
• Listen to customer needs and help identify appropriate solutions.
• Assist with community outreach and promotional campaigns.
• Collaborate with team members to achieve customer service and performance goals.
• Represent the organization in a professional, approachable, and positive manner.

Benefits

• Paid onboarding and role-specific training.
• Hands-on coaching and ongoing professional development.
• Weekly pay.
• Performance-based incentive opportunities.
• Potential opportunities for advancement into leadership, supervisory, or management roles, subject to qualifications and business needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED