Customer Service Representative – Entry Level | Immediate Hire

I.B. • Boise, ID

11h • Onsite

About The Position

We’re hiring an entry-level Customer Service Representative to join a local campaign operations team. The role centers on direct, face-to-face consumer engagement in local markets and promotional environments, rather than cold-calling, spreadsheet management, or digital advertising. Representatives introduce client brands and services, answer questions, help customers identify suitable options, and deliver positive customer experiences while maintaining professional standards.

No previous experience is required. The company provides paid training, hands-on coaching, daily mentorship, and campaign briefings to develop customer service, communication, brand representation, and field marketing skills. The role offers hands-on experience and potential advancement through a promote-from-within approach, including possible future opportunities in leadership and operations management. Candidates should be available to begin promptly and work at the designated local market location.

Requirements

• Strong verbal communication and interpersonal skills.
• Friendly, approachable, and professional demeanor.
• Dependable work ethic and commitment to personal accountability.
• Positive attitude and willingness to learn new skills.
• Coachable mindset and openness to constructive feedback.
• Ability to work effectively with a team in a fast-paced environment.
• Availability to begin promptly and work at the designated local market location.
• No prior customer service or marketing experience is required.

Nice To Haves

• Interest in customer service, consumer engagement, brand promotions, or marketing.
• Recent graduate or career changer interested in developing professional skills.

Responsibilities

• Connect with the public through friendly, professional, face-to-face conversations to introduce client brands and services.
• Answer product and service questions accurately, address consumer inquiries, and help customers identify suitable service options.
• Represent client brands positively while maintaining professionalism, integrity, and a customer-first approach.
• Attend campaign briefings and training sessions to develop knowledge of client offerings and service information.
• Use effective communication and active listening to create positive interactions and build trust.
• Collaborate with team members, share customer feedback, exchange communication strategies, and support local campaign execution.
• Ensure customer interactions reflect the quality, values, and reputation of the represented brands.

Benefits

• Paid entry-level training.
• Career advancement opportunities through a promote-from-within approach.
• Daily mentorship and ongoing coaching.
• Hands-on experience through real-world customer interactions and local campaign activities.
• Supportive, collaborative team culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed