Customer Service Representative – Entry Level

Iron Bloom Collective • Kuna, ID

3d

About The Position

Iron Bloom Collective is hiring an entry-level Customer Service Representative to assist with localized field campaigns. The role involves engaging community members in high-traffic commercial territories, sharing client promotions and service updates, supporting customer signups and orders, answering consumer inquiries, and gathering feedback. The company provides day-one training to help candidates apply retail and customer-service skills to professional brand representation.

Requirements

• High school diploma or equivalent.
• Approachable, empathetic, and professional communication style.

Nice To Haves

• Previous experience in customer service, hospitality, retail, sales, or restaurant roles is highly preferred.

Responsibilities

• Connect directly with community members in high-traffic commercial territories to share active client promotions and service updates.
• Handle registration logistics, verify customer information, and securely process client orders using company-provided tablet applications.
• Answer general consumer inquiries and ensure face-to-face interactions are welcoming, compliant, and professional.
• Collect qualitative customer feedback during field interactions and report common consumer insights to the team.

Benefits

• Guaranteed, consistent hourly base wage.
• Energetic, team-oriented culture that celebrates individual and group wins.
• One-on-one professional coaching and guidance from seasoned team leads.
• Day-one training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED