Customer Service Management Trainee
Uline•San Bernardino, CA
•$29 - $34•Onsite
About The Position
Uline is hiring a Customer Service Management Trainee for its California Branch in Ontario, California. The role provides a comprehensive, hands-on training program at a modern call center to develop customer service management skills and help representatives deliver excellent customer service. This is a full-time, on-site position on a second-shift schedule. Uline describes itself as a family-owned distributor of shipping, industrial, and packaging materials with more than 9,800 employees across 14 locations.
Requirements
- Bachelor’s degree.
- Strong track record of customer-focused service, teamwork, and attention to detail.
Nice To Haves
- Prior leadership or management experience.
Responsibilities
- Master all aspects of customer service management through a comprehensive hands-on training program.
- Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance, and providing constructive feedback.
- Review department procedures and standards to identify areas for improvement.
Benefits
- Complete health insurance coverage.
- 401(k) with a 6% employer match starting on day one.
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program covering professional continuing education.
- Clean, modern facilities.
- Fitness center and nearby walking path.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
