Service Management Trainee

Mission Linen • Phoenix, AZ

5d

About The Position

Mission Linen Supply is hiring Service Management Trainees for operating plants in California and Arizona. The 30-week training program combines departmental rotations with support from senior management, progress reporting, and company-sponsored management development workshops. Trainees learn the work of managers and the various aspects of the business, then are promoted upon completion to a management position leading a route sales and service team.

The role focuses on learning to lead Route Sales and Service Representatives (RSSRs), deliver customer satisfaction, achieve operational goals, develop new business, deepen existing account penetration, and retain customers. Candidates must be willing to relocate during or after training to manage a team within the first three years to qualify for the program.

Mission Linen Supply is a family-owned, privately held provider of linen, uniform, and facility service products across five western states. Founded in 1930 and headquartered in Santa Barbara, California, the company describes its industry as essential and recession-resistant.

Requirements

• 3–5 years of experience in a management role.
• Willingness to relocate during or after training to manage a team within the first three years.
• Excellent customer service skills, strong business acumen, and effective leadership.
• Excellent work ethic, strong organizational skills, and computer literacy.
• Demonstrated leadership potential and a strong business and customer orientation.

Nice To Haves

• A college degree is highly desired.
• Military experience is welcomed.

Responsibilities

• Complete a 30-week training program with rotations through various departments to identify an area that best matches the trainee’s interests, skills, and abilities.
• Work alongside senior management, complete progress reports, and participate in company-sponsored management development workshops.
• Learn managers’ day-to-day responsibilities and all aspects of the business.
• Upon completing the program, lead a route sales and service team in a management position.
• Learn to direct efforts that maximize new business accounts, deepen penetration of existing accounts, and retain accounts.
• Lead drivers, known as Route Sales and Service Representatives (RSSRs), to support customer satisfaction and operational goals.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Retirement savings program
• Paid time off, including sick leave, holidays, and vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed