Service Management Trainee

Mission Linen•Tucson, AZ

5d•Onsite

About The Position

Mission Linen Supply is hiring Service Management Trainees for opportunities in its operating plants in California and Arizona. The 30-week training program combines rotations across departments with support from senior management, progress reports, and company-sponsored management development workshops. Trainees learn the day-to-day work of managers and the various aspects of the business, with rotations helping identify the area that best matches their interests, skills, and abilities. After completing the program, trainees are promoted to management positions leading route sales and service teams of Route Sales and Service Representatives (RSSRs). The role involves learning to lead drivers, deliver strong customer satisfaction, and meet operational goals, while maximizing new business, expanding existing accounts, and retaining customers. Candidates must be willing to relocate during or after training to manage a team within their first three years in the career program. The position offers a base salary of $70,304–$80,000, depending on experience, education, other qualifications, and assignment location. Mission Linen Supply is a family-owned, privately held provider of linen, uniform, and facility service products across five western states. It was founded in 1930 and is headquartered in Santa Barbara, California. The company describes its industry as essential and recession-resistant, with ongoing opportunities for career advancement.

Requirements

Three to five years of experience in a management role.
Willingness to relocate during or after training to manage a team within the first three years of the career program.
Excellent customer service skills, strong business acumen, and effective leadership ability.
Excellent work ethic, a high level of organization, and computer literacy.
Demonstrated leadership potential and a strong business and customer orientation.

Nice To Haves

A college degree is highly desired.
Military experience is welcomed.

Responsibilities

Complete a 30-week training program with rotations through various departments.
Work alongside senior management, complete progress reports, and participate in company-sponsored management development workshops.
Learn managers’ day-to-day work and the various aspects of the business.
After completing the program, lead a route sales and service team as a manager.
Direct efforts to maximize new business accounts, deepen penetration of existing accounts, and retain accounts.
Lead drivers (Route Sales and Service Representatives) to support customer satisfaction and operational goals.