Service Management Trainee

Mission Linen Supply•Phoenix, AZ

7d•$70,304 - $80,000

About The Position

Mission Linen Supply is hiring Service Management Trainees for its operating plants in California and Arizona. The role is a 30-week management training program that combines rotations through departments with support from senior management. Trainees learn the day-to-day work of managers and the company’s business, complete progress reports, and participate in company-sponsored management development workshops. After completing the program, trainees are promoted to management positions leading route sales and service teams of Route Sales and Service Representatives (RSSRs). The position involves learning to lead a team of drivers, deliver strong customer satisfaction, and achieve operational goals. Trainees learn to maximize new business accounts, deepen relationships with existing accounts, and retain customers. Candidates must be willing to relocate during or after training to manage their own team within the first three years of their career to qualify for the program. Prior industry experience is not required. Mission Linen Supply is a family-owned, privately held provider of linen, uniform, and facility service products across five western states. Founded in 1930 and headquartered in Santa Barbara, California, the company describes its industry as stable, essential, and recession-resistant, with opportunities for career advancement.

Requirements

3–5 years of experience in a management role.
Willingness to relocate during or after training to manage a team within the first three years of the career.
Excellent customer service skills, strong business acumen, and effective leadership ability.
Excellent work ethic, a high level of organization, and computer literacy.
Demonstrated leadership potential and a strong business and customer orientation.

Nice To Haves

A college degree is highly desired.
Military experience is welcomed.

Responsibilities

Complete a 30-week training program with rotations through various departments to identify an area suited to the trainee’s interests, skills, and abilities.
Work alongside senior management, complete progress reports, and participate in company-sponsored management development workshops.
Learn managers’ day-to-day responsibilities and all aspects of the business.
Upon program completion, lead a route sales and service team in a management position.
Learn to direct efforts that maximize new business accounts, deepen penetration of existing accounts, and retain accounts.
Lead Route Sales and Service Representatives (RSSRs) while supporting customer satisfaction and operational goals.