Corporate Management Trainee - Customer Management

CONA Services•Charlotte, NC

1d•Onsite

About The Position

The Customer Management Trainee Program is a targeted nine-month program designed to cultivate and develop future leaders. It combines on-the-job training, online learning, assigned senior-leadership mentors and peer coaches, formal leadership classes, and other learning opportunities. Hands-on development is intended to prepare participants to support a corporate customer in a full-time role after the program. Participants complete project-based learning rotations across Field Operations, Financial Planning & Analysis, Pricing & Revenue Growth Management, Commercial, Product Supply Planning, Customer Management, and other support teams. Trainees receive learning objectives and a peer coach before each rotation; after each rotation, they report on their learning and provide business recommendations. The program also includes travel within the territory and leadership summits with other trainees and senior leaders. Participants are assessed throughout the program based on completion of learning objectives and leadership feedback. Placement after the program depends on performance assessments, skillsets, and business needs, with the goal of supporting a corporate customer full-time. The program runs from July 2027 through April 2028. The position is based in Charlotte, North Carolina, in an office environment.

Requirements

Bachelor’s degree or 3–5 years of equivalent work experience.
Willingness to relocate anywhere within the company’s operational footprint.
Ability to develop a thorough understanding of CCCI and customer operational strategy and execution.
Ability to prioritize multiple assignments with time-sensitive deadlines.
Organizational, time-management, and attention-to-detail skills.
Computer proficiency in Microsoft Office, particularly Excel and PowerPoint.
Strong presentation abilities.
Excellent oral and written communication skills.
Basic analytical skills.
Ability to partner cross-functionally with other departments to accomplish goals and objectives.
Candidates are subject to pre-employment background check, drug screen, and physical abilities test if applicable.

Nice To Haves

Bachelor’s degree in Business Administration, Management, Marketing, Communications, or a related field.

Responsibilities

Complete hands-on, project-based learning rotations across the value chain and designated business areas.
Report on learning objectives and provide business recommendations upon completing each rotation.
Travel to other areas within the territory to learn from leaders.
Participate in leadership summits and collaborate with fellow trainees and senior leaders.
Work toward developing customer service, organizational management, cross-functional collaboration, program development and execution, relationship-building, and negotiation skills.
Provide ongoing feedback on the program and, after completion, have the opportunity to remain involved as an LDP alumnus and build cross-functional connections.
Perform other duties as assigned.