Customer Service Internship - Year Round

Uline • Hudson, WI

3d • Onsite

About The Position

Uline is hiring a year-round Customer Service Intern for its Minnesota Branch in Hudson, Wisconsin. The paid internship offers hands-on experience in a collaborative contact center, where the intern will work alongside experienced professionals, address customer needs, and develop communication and problem-solving skills. The role includes customer interactions by phone, email, and chat, as well as help navigating Uline’s website and online ordering. The internship is intended for junior and senior college students and is available during the school year for 15 hours per week. The posting describes the internship as full-time, while also specifying a 15-hour weekly schedule.

Uline is a family-owned distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations. The position is on-site at 3325 Heiser St., Hudson, WI 54016. New hires must complete a pre-employment hair follicle drug screening.

Requirements

• Open to junior and senior college students only.
• Experience with Microsoft Office.
• Excellent communication and organizational skills and a strong work ethic.
• Available to work 15 hours per week during the school year.

Responsibilities

• Guide and process customer orders and account inquiries using company technology.
• Build business relationships with customers over the phone, email, and chat.
• Help customers navigate Uline’s website and online ordering.

Benefits

• Paid internship at $22 per hour.
• Hands-on training and ongoing support.
• One-on-one peer mentoring and a dedicated mentor.
• Potential opportunity to work full-time with Uline upon graduation.
• Positive, collaborative work environment.
• Outings and networking events.
• Access to a fitness center and walking trails.
• Professional work experience through meaningful business projects.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed